• 7:30 am to 4:00 pm
• No weekends or major holidays

Christian Hospital is a full-service acute care community hospital located on 28 acres in north St. Louis County. Christian Hospital is noted for its excellence in heart services and lifesaving cardiothoracic surgery, emergency medicine, breast health services, orthopedic/spine surgery, hyperbaric wound care, pain management, vascular surgery, endocrinology, gastrointestinal care, stroke care, nephrology, therapy, radiology, urology, pulmonary care and treating sleep disorders.

Northwest HealthCare, located six miles west of Christian Hospital, provides the community 24-hour emergency care, with Washington University Physicians and St. Louis Children’s Hospital providing pediatric services. Northwest HealthCare is also home to the Sleep Disorders Center and a variety of full-service outpatient diagnostic and imaging services in a convenient setting.

Role Purpose

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

Responsibilities

• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs receptionist duties with close attention to detail and professionalism.
• Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.
• Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.
• Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Minimum Requirements

Education

• High School Diploma or GED

Experience

• 2-5 years

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer