Job Objective : Under the direction of a licensed nurse, provides special observations of patients through the performance of a variety of non-professional nursing duties. This position is utilized to provide a safe environment for the patient, especially those who are restrained or unrestrained, who need closer observation due to confusion or acting out behavior to prevent injury to self or others and/or elopement.

Duties and Responsibilities:

Non-Essential Duties:

• Assists in special projects/assignments as needed
  

Knowledge, Skills and Abilities:

• Demonstrates the Core Values of Antelope Valley Hospital
• Ability to understand and follow/deliver written and verbal instructions
• Ability to communicate in an empathetic manner with patients and their families/visitors
• Ability to organize work and establish priorities
• Ability to function effectively under pressure and meet time parameters
• Ability to participate effectively in department and hospital staff education
• Ability to meet basic health requirements and physical job standards
  

Core Competencies: All AVH employees will effectively demonstrate these behaviors:

Accountability

Action Oriented

Customer Focused

Compassion

Effective Communication

Teamwork

Ethics & Values

Integrity & Trust

Education and Experience:

Education:

• High school graduate or the equivalent
  

AVH Conduct/Compliance Expectations :

• Ability to adhere with AVH Absenteeism and Tardiness Policy
• Ability to adhere with AVH Leaves of Absence Policy
• Ability to adhere with AVH Paid Time Off (PTO) Policy
• Ability to adhere with AVH Recording of Hours Worked Policy
• Ability to adhere to the department dress code
• Ability to organize work and establish priorities
• Ability to expand on own initiative in performance of duties
• Skill and ability to follow the telephone etiquette/standards
• Conforms to AVH Standards of Excellence
• Ability to function effectively under pressure and meet time parameters
• Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
• Ability to maintain the confidentiality of patient, hospital and department information
• Ability to adhere to safety rules and regulations
• Safely and effectively uses all equipment necessary to carry out duties
• Ability to interpret and function under hospital and department policies and procedures
• Conforms with required and appropriate Joint Commission requirements
• Conforms with and supports hospital quality assurance and improvement guidelines
• Display a willingness to work as a team player
• Ability to give and support the highest level of patient/customer satisfaction at all times
• Supports and adheres to the values and mission statement established by the AVH Board of Directors
• Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its requirements; complies with duty to report behavior standard; demonstrates understanding of purpose for a Compliance hotline and the importance of seeking guidance from a supervisor or the Compliance Officer when in doubt regarding a possible compliance issue
• Ability to follow the Code of Business Conduct (Standards of Business Ethics and Integrity)
  

Physical Requirements and Working Conditions:

(Please reference key physical and working conditions)

• Work can be hectic and requires both physical and mental dexterity
• On occasion, may be called upon to assist with the physical management of assaultive behaviors
• Orientation of patients in restraints and other duties to be performed while attending a patient will be provided by the Registered Nurse caring for the patient
  

A detailed description of the physical requirements of this job is maintained in the Employee Health Department .

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.

Education:

• High school graduate or the equivalent