ESSENTIAL FUNCTIONS/DUTIES

Houston

Conducts patient outreach through high volume phone calls, letters, etc. to inform patients of needed care, to receive screening tests, return specimens, schedule colonoscopy and documents communication.

• Works with patients to identify barriers to care and helps identify resources to address barriers (e.g. transportation, etc.).
• Communicates information appropriately with care teams related to patients needing test kits.
• Works with Registered Nurse Case Manager to establish weekly/monthly assessment goals.
• Collects data to monitor progress of outreach goals, reports monthly
• Assists with various projects, including training and support (e.g. EHR upgrades, clinical training, competencies, etc.).
• Actively participates in Clinical Improvement Workgroup, assists with risk management rounds, committee projects and takes meeting minutes.
• Assists Director of Quality, Nurse Managers and others with administrative functions
• On rare occasion, may perform in direct patient care role to meet patient care needs.
• Displays a caring and helpful attitude when interacting with patients, vendors and fellow employees.
• Strives to build cooperative partnerships, by treating all people both inside and out of the faith community as a customer.
• Ability to establish and maintain an effective working relationship with other clinic personnel.
• Handles confidential information with tact and discretion on a need-to-know basis.
• Follows established policies and procedures for safety, infection and exposure control.
• Performs other duties as assigned.

POSITION REQUIREMENT

Certificate or diploma from an accredited Patient Care Navigator/Technician Office Administrative Assistant

Or Admin Medical Receptionist

Minimum of 1-3 years Office Administration, making phone calls and appointments

Demonstrates verbal and written communication skills.

Excellent customer service skills.

Ability to work collaboratively with a wide variety of people, providers and agencies.

Self-motivated, willing to take the initiative and work autonomously.

Ability to apply critical thinking and assessment skills and EHR System

Strong organizational and efficient time management skills.

Computer skills is a must, preferred would be working with EXCEL and Outlook (Microsoft Office)

Ability to consistently meet department work schedule as designated.

SCHEDULE

Monday through Friday; 8:30 am.—5:00 pm with intermittent varying hours

Compensation Range will depend on Office Admin Skills

Salary range $ 28,000 to $31,000

Send a resume and cover letter to: recruiter@clinicalprofessionalconnections.com

29qwu9aplG