MARS Solutions Group is looking for an experienced candidate as a Patient Financial Representative for a client located in Menomonee Falls, WI 53051. Our client is a well-known and highly respected healthcare organization seeking bright, tech-savvy talent. Join a strong, innovative, and growing team with impressive employee perks.

Job Title: Patient Financial Representative

Duration: 4 months with possible extension

Location: Menomonee Falls, WI 53051

Responsibilities:

• Responsible for answering all incoming patient and other phone calls to the Patient Financial Services Department while maintaining appropriate call times. Sorting and distributing mail. Scanning correspondence.
• Courteously answers all incoming patient and other phone calls to the Patient Financial Services Department.
• Promptly and effectively resolves general patient inquiries and requests.
• Courteously and accurately transfers calls to the appropriate staff members while maintaining adequate talk time, aux on time, and a low prescribed number of dropped calls as directed by the manager or coordinator.
• Distributes mail, faxes, reports, and itemized bills to the appropriate staff members.
• Picks up and delivers departmental mail to and from the Woodland Prime mailroom at least twice daily.
• Responds to requests for discharge dates, yearly payment account information, and/or mails itemized bills to appropriate party.
• Notes accounts of any and/or all appropriate activity by utilizing the Epic System.
• Scan appropriate documents to OnBase for correspondence posting to Epic.
• Accurately processes all credit card transactions including Outpatient Pharmacy copay assistance payments in payment processing system.

Skills:

• Experience using Microsoft Word, Excel is preferred. Experience using computerized billing/collections systems in a hospital setting is preferred.
• One year of experience billing for medical care/service is required.

Education:

• High School diploma or equivalent is required.

About MARS Solutions Group: MARS Solutions Group is a contingent staffing firm with access to a wide variety of jobs at various clients across the country. We operate with the consultant's best interests in mind and align them with roles that match their skills, aspirations, and interests. MARS values our relationships with consultants. Therefore, we will stay in touch throughout the duration of the contract to ensure the job is going well and that the role meets their career development needs.

Job Type: Contract

Salary: $21.00 - $24.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Menomonee Falls, WI 53051: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Microsoft Word: 1 year (Preferred)

Work Location: One location

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