Patient Coordinator Job at Johns Hopkins Intrastaff
Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.
Location: 10753 Falls Road, PAV II Lutherville, MD 21093
Hours: 9a-5:30p
Requirements
- Uses automated systems to perform accurate and timely patient scheduling, registration, and check-out.
- Relays information to patients regarding preparation diagnostic tests and examinations.
- Verifies and enters registration and insurance information into the computer system and prepares daily printed schedules.
- Sends medical questionnaire forms to patients to obtain missing information.
- Obtains pre-certifications and/or referrals as required by patients' health care insurers or managed care providers.
- Scans all insurance information as required into computer system.
- Assists patients or family members with completion of medical insurance forms.
- Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance.
- Collects time of service payments, issues receipts, and prepares financial reconciliation records daily.
- Fills schedule vacancies due to cancellations.
- Assists with basic insurance and third-party queries and explains payment policies.
- Coordinates visits either within the department or between several departments.
- Arranges or assists in arranging patient transportation.
- Assists in preparing medical charts.
- Prints and mails directions, maps, fee schedules, and department information to patients as needed.
Qualifications
Minimum of High school diploma or equivalent required.
Knowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling.
EPIC Certification through Johns Hopkins training will be required prior to starting the temporary assignment.
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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