Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Access Manager today with HCA Houston Healthcare Pearland.

At HCA Houston Healthcare Pearland, we feature specialists trained at top hospitals and each of our 450 colleagues share the strength and experience of a powerful nationwide network. That means HCA Houston Pearland isn’t just a neighborhood hospital, but we are an exceptional full-service hospital that happens to be in your neighborhood.

Benefits

HCA Houston Healthcare Pearland, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Patient Access Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

As a Patient Access Manager you will be responsible for managing the daily operations of all registration areas which include the Emergency Department, Surgical and Outpatient departments as well as serve as the liaison for Parallon Revenue Cycle and the HCA hospital.

What you will do in this role:

• Manage and assist a staff of Registrars and Financial Counselors that are performing patient account registrations, insurance company authorizations, and financial conversations.
• Oversite of the electronic devices and portable bedside registration equipment to ensure appropriate utilization and functionality.
• Calculate and assist with procedure cost and price estimates for patients, with collection of applicable amounts due.
• Provide continuous training and conduct employee meetings to ensure competencies and goals are met, leading to the best patient experience.
• Prepare payroll and completes monthly work schedules to ensure adequate staffing levels within budgeted allocations.
• Engage and maintain positive relationships with hospital leadership, staff, and departments.

What qualifications you will need:

• Bachelor’s Degree required
• Minimum 3 years management experience in a financial or customer service setting

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.