Parts and Service Advisor Job at Bus Service Center

Bus Service Center Saint Augustine, FL 32084

PROVIDE NECESSARY PARTS TO ANY INTERNAL & EXTERNAL CUSTOMERS

  • Use computers and cataloging to determine correct parts, pricing, and availability of parts.
  • Work independently to provide adequate customer service on the full line of automotive, truck, and bus parts.
  • Order special parts and make determinations regarding, quality, price, and shipping availability.
  • Assist others as needed.

COORDINATE BILLING AND PAYMENT OF SERVICES

  • Prepare detail estimates for customers.
  • Provide final invoices to customers & collect payment.
  • Ensure all internal parts requests are billed on work orders.

OTHER DUTIES

  • Assist with inventory counts.
  • Assist in keeping parts area clean, stocked, and orderly.
  • Participate in all training programs that are made available.
  • Keep current on new products and product updates.
  • Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, as assigned. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent interpersonal skills.
  • Attention to detail and high level of accuracy.
  • Very effective organizational and time management skills.
  • Computer skills including spreadsheet and word-processing programs and email at a highly proficient level.
  • Knowledge of basic automotive systems and components.
  • Previous customer service or sales experience.
  • Commitment to customer satisfaction.
  • Mechanical knowledge to be able to understand customer needs.
  • Must be able to work one-on-one with customers, both in person and over the phone.
  • Must have basic computer experience including Microsoft Office, email, and internet.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Day range:

  • Monday to Friday

Shift:

  • 8 hour shift

Ability to commute/relocate:

  • Saint Augustine, FL 32084: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person




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