• Assist customers both face to face and over the phone to fill parts needs.
• Open service orders as needed in the computer system.
• Close service orders for billing upon completion of order using the computer system.
• Assist in resolving customer problems/complaints.
• Research part requirements using computer system and equipment catalogs.
• Check parts in and out of inventory at the branch location to ensure accurate inventory control.
• Ensure return of warranty parts to corporate warranty department.
• Maintain records on parts usage and return parts as appropriate to corporate warehouse.
• Ship and receive parts and equipment for the branch.
• Keep parts stock clean and organized.
• Generate accurate purchase orders for parts to corporate office and outside vendors.
• Perform perpetual inventory as required and assist in annual inventory.
• Assist service technicians with information needed to resolve service issues.
• If necessary, work with factories in obtaining correct parts for service needs.
• Maintain a clean and professional office environment
• Parts/Stock room and office environment.
• Some lifting up to 50 pounds may be required.
• Some twisting, bending and stooping associated with stocking of parts.
• Computer usage (mouse and keyboarding) approximately
  Requirements:
  

• A High School diplomas or the equivalent in experience.
• 1-year previous administrative experience.
• A Positive Attitude

We offer a highly competitive compensation package including:

• Competitive Salary (based on experience)
• Paid Holidays and Vacation
• Advancement Opportunities
• Medical, Dental, and Vision Insurance
• 401k
• Short Term Disability
• Long Term Disability (company paid)
• Life Insurance (company paid)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.