Overnight Dispatcher Job at Medstar Transportation
Medstar Transportation is looking for a DISPATCHER to join our Professional Office Team!
Make a Difference in People's Lives.
Paid Medical Benefits Plan.
Work with a Great Team.
Paid Training.
Get Paid Twice A Month.
401K.
Love What You Do.
If you are a team player who is reliable, hard-working, positive, a fast learner, detail-oriented, can work without having to look at your personal cell phone during your shift, and loves to help people, then please:
FILL OUT AN APPLICATION AND GET STARTED TODAY!
Work Shift:
Option 1: 8PM to 6AM (Sunday, Monday, Tuesday and Wednesday)
Option 2: 8PM to 6AM (Thursday, Friday and Saturday)
Responsibilities:
- Answer incoming calls.
- Assist callers in a positive and helpful manner.
- Assign incoming trips to the appropriate, most efficient driver.
- Determine billing and eligibility of clients needing to set up transportation.
- Communicate with clients and drivers in a professional, friendly, clear, and efficient manner.
- Review schedules and comment accordingly through the checklists provided.
- Respond to driver’s texts promptly – no longer than 2-minute average wait time.
- Resolve all driver issues.
- Review all vital information with staff before handing it off.
- Communicate and coordinate with the Fleet Manager regarding vehicle services/repairs.
- Monitor the reservation inbox, as well as broker portals to ensure trips have been entered in a timely manner.
- Be able to find coverage and reassign trips when callout happens.
- Work with minimal supervision, once trained.
- Shut off all lights in the office.
- Ensure the door is locked when leaving.
- Shut and lock the gate to the yard.
Requirements:
- Have excellent attendance and show reliability in all aspects
- Knowledge in State, federal, DOT, and ADA regulations regarding transportation
- 2+ years of account management experience
- Customer service experience
- Excellent communication and written skills
- Proficiency in all necessary computer programs and dispatching software
- Working knowledge of Microsoft Office, especially Excel and Google docs
- Typing speed of 40 WPM
- Team player
- Dependable and reliable
- Quick learner
- Bilingual (English/Spanish)
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.