Centennial Tax & Accounting is a subsidiary of Northwest Bank & Trust Company. Our team at Centennial Tax & Accounting supports thousands of small businesses, farmers and ranchers, not-for-profits, and families in our community while continuing to look for innovative ways to grow. Our work environment allows you to bring value to our clients and understand why what you do matters. Plus ... we have great benefits including a choice of Health and Dental plans, Long Term Disability and Life Insurance, a 401(k) with an employer match (both Traditional and Roth options), and generous holidays and other paid time off. When you join the Northwest Bank and Centennial team, you’ll find that our culture is driven by our most important asset: our people.

We are currently looking for an outstanding administrative professional for our Operations Manager position. If you are a fun and energetic leader with a desire to create a welcoming atmosphere for our employees and clients, this may be the perfect next job for you. As Operations Manager, you will use your experience to lead the firm’s administrative team to support client success year-round.

Your work will include:

• Training, developing, and leading our administrative team
• Supporting a welcoming first experience to our firm
• Supporting the digital face of our firm including our client portal access, online scheduling and other client experience tools
• Managing the tax prep check-in, assembly and eFiling functions during tax season
• Prioritizing workflow and deadlines within the administrative team
• Creating policies and procedures to continuously improve and create efficient office operations
• Supporting and assisting team members with general office-related needs including ordering supplies and managing the internal A/P process

Skills that will help you be successful:

• Proven ability to be a successful team leader
• Excellent organizational skills
• Ability to delegate, and ensure all duties are completed
• Strong ability to problem solve
• Detail Oriented, Self-starter
• Discretion, professional judgment, and confidentiality
• Willingness to learn
• Excellent communication skills
• Strong understanding of Microsoft Office
• QuickBooks Online and tax preparation & workflow software are a plus

Required education and experience:

• High school diploma or equivalent
• Supervisory experience with an administrative support team

If you are the person we’ve described above, we want to meet you. Why join us? Northwest Bank & Trust Company is a family- and employee-owned community bank with an entrepreneurial spirit. We are constantly looking for ways to build on our success, which means we are not afraid to think outside the box and do things differently. That’s why we assembled a team of leading local tax & accounting firms with over 400 years of total experience and combined them with our expertise in banking and wealth management to provide a truly complete financial services platform for our clients.

Since its inception, Centennial Tax & Accounting has continued to grow our team of local professionals. We focus on connecting businesses and individuals in the Quad Cities to the best financial opportunities through the trusted advice and service offered by our experts. We are very proud to have been voted one of the Best of the Region by the Quad Cities Regional Business Journal and the top business in Accounting Services by Locals Love Us.

Northwest Bank & Trust Company has been part of the Quad Cities community for 80 years. We value excellent experiences for both our customers and our employees, and know that every person working here is important to our success. Because of that, we encourage their ideas, celebrate their achievements and promote their development. Northwest Bank is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.