Brilliant Jewelers / MJJ Inc. is seeking a detail-oriented, energetic team player with a can-do attitude to join our Control Team. You will be responsible for a variety of operational tasks including shipping, inventory management, and quality control of jewelry. This role reports to the VP of Operations and Operations Manager.

Jewelry Experience is preferred.

Responsibilities:

· Supervising all aspects of the production supply chain, including managing day-to-day relationships with our factory, vendors, and internal production teams.

· Assist with managing the production team, including allocating tasks and duties, training, and maintaining a positive result-driven culture.

· Seek continual improvement in processes and procedures to improve production efficiency, quality, and accuracy.

• Work closely with shop and shipping team members to process, create, and ship daily-orders.
• Interact with vendor base to guarantee understanding of first sample execution, trouble shoot manufacturing challenges, ensure QC standards are met and communicate learnings to cross functional teams
• Troubleshoot manufacturing issues and resolve them as quick as possible to meet on time deliveries.
• Participate in internal and vendors meetings
• Resolve any billing discrepancies with carriers.

Looking For:

· 3-5 years of jewelry production experience in a supervisory role, with a strong understanding of the jewelry production lifecycle.

· Energetic team player and self-starter with a positive, can-do attitude

• Excellent communication and people skills.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to work independently, as well as cross-functionally among a diverse team.
• Experience in a customer service and operations environment with a desire to help people
• Strong organizational, analytic, written, and verbal communication skills

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Long Island City, NY 11101: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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