GENERAL SUMMARY

Premium Home Aids and Companions Services is a certified Home Healthcare Agency that offers non-medical in-home care designed to meet the needs of the elderly, disabled, and individuals with short- and long-term illnesses. We provide personal care, homemaking, companionship, respite care, hourly live-in and overnight care.

We are looking for an Office Manager to organize and maintain our office operations and procedures.

The Office Manager will schedule the proper caregiver with the unique client to ensure that the highest quality of personalized services is implemented to embrace a safe, comfortable, and healthy way of life while remaining in the comforts of their own homes, assisted living facilities, nursing homes or rehabilitation centers. The successful incumbent will effortlessly manage the office by emphasizing the three D’s in all actions: Desire, Determination and Devotion.

ESSENTIAL JOB FUNCTIONS

· Consult with staff, clients, families and social workers to discuss the effectiveness of or enhancements to programs and processes; celebrate successes and address any service issues in a timely manner
· Direct, supervise, and evaluate work activities of staff; provide coaching, training and corrective action as needed
· Prepare activity reports to inform management of the status and implementation plans of services, programs, and quality initiatives
· Conduct and administer fiscal operations, including planning and maintaining budgets, scheduling expenditures, and analyzing and reporting on variances

OTHER DUTIES AND RESPONSIBILITIES

· Conduct recruitment, hiring, and training of caregivers and staff
· Maintain computerized record management systems to store and process data, such as activities and information of staff and clients; produce reports
· Remain flexible in working days, and some nights, weekends and holidays

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

· Interpersonal and communication skills
· Leadership skills
· Decision making skills
· Multi-tasking in a fast-paced environment
· Business acumen – understanding the business inside and out
· Process management – keep the business moving forward and working effectively
· Attention to detail
· Flexibility
· Analytical and technical skills
· Patience and the ability to remain calm in stressful situations

EXPERIENCE

· High school diploma or equivalent; College degree preferred
· A minimum of 4 years of Office Management experience; Home Care agency management preferred
· At least 2 years of Home Care agency management and scheduling experience
· Sandata agency management software experience is required
· Microsoft Office Suite or related software

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Health insurance
• Paid time off

Ability to commute/relocate:

• Connecticut: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: In person

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