Office Manager Job at Womble Bond Dickinson
General Information
Office(s): Greenville, SC
Practice Group: Administrative
Practice Team: Administrative
Department: Administration
Date Published: 23-Jan-2023
Salary Type: Exempt
Description & Requirements
Womble Bond Dickinson (US) LLP, an AmLaw 100 law firm, is seeking an Office Manager to manage the daily operations and support functions in the Greenville, SC office. The position reports to the Office Managing Partner and Director of Administration. In addition to general responsibility for financial planning and controls, personnel administration, systems and physical facilities, the Office Manager identifies and plans for the changing needs of the organization, shares responsibility with the appropriate partners and departments for strategic planning, practice management and marketing and contributes to cost-effective management throughout the Firm.
This position will work with our professional staff departments across multiple disciplines within the firm, including client development, recruiting, professional development, financial management, talent management, as well as technology systems and facilities management. Keys to success in this position are the ability to demonstrate industry knowledge and legal management skills, build the Womble Bond Dickinson brand in the market, as well as possess strong business acumen.
Responsibilities
Model the core values of the firm of integrity, devotion to clients, and respect for the individual- Develop and manage office operations and facilities budgets
- Monitor staff workloads and profitability metrics across the office
- Manage billing and collection goals for the office
- Work with Staff Recruiter on recruiting and hiring for professional staff in the office, including on-boarding procedures for new hires
- Evaluate performance and manage the compensation and incentive processes for personnel in the office
- Offer training and development opportunities for staff to achieve a high level of proficiency in their role
- Communicate technology needs or concerns with the IT Team
- Support maintenance program for office space and other assets with the Facilities Team
- Supervise office staff, including addressing complaints and resolving problems
- Offer office-specific communications on human resource policies and procedures
- Provide additional support for the Firm’s travel program as needed
- Handle other duties as assigned
Requirements
Bachelor’s degree preferred with a minimum of five years of related experience and/or training required, with exposure to human resources, office administration, finance, and business operations. SHRM or CLM certification preferred.
Characteristics of a successful candidate include:
Client service-oriented team player able to work in a fast paced, energetic environment- Strategic thinking and active listening skills
- Strong analytical, project management and program development skills
- Excellent written and oral communication skills with strong interpersonal skills and the ability to remain poised in difficult situations
- Ability to work independently with multiple projects and priorities simultaneously
- Talent for identifying issues, developing recommendations, and implementing solutions
To perform this job successfully, an individual should have a working knowledge of various types of technology with advanced Microsoft Office skills and the ability to perform each duty satisfactorily, with attention to detail. The requirements listed are representative of the knowledge, skill, and/or ability required.
Vaccination Requirements: To help promote and ensure the safety of all of our employees and the clients we serve, we strongly encourage all personnel to be up-to-date on their COVID-19 vaccination status. Vaccination status will be requested and will be kept confidential.
An Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer.
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