PLI Columbus Office Coordinator

Job Description:

The Office Coordinator handles day-to-day operations within their building and the front showroom. They are responsible for internal communications and awareness of daily activity during the work week. Sales, front of house, administrative, inventory, rental and shipping needs must be met. Construction and/or Engineering Administrative experience is preferable.

• Handle all incoming calls and direct them to the proper department or person.
• Greet and tend to walk-ins customers, pick-up orders and drop-off orders.
• Write service orders for customer drop-off units for repair or service.
• File Service “work orders” for technicians.
• Input service orders into the NetSuite Database System.
• Act as “Gate Keeper” for rental units. Create invoices and track all equipment.
• Assist in the monitoring of Sales Team inventory.
• Operate standard office equipment including but not limited to a calculator, personal computer and printer, photocopy machine, postage machine and facsimile.
• Print and audits the following reports: daily cash receipts, project tracking report, accounts receivable aging and month-end reports.
• Initiate credit checks on new customers and existing accounts.
• Process DWCR/RMA’s – service and customer returns.
• Responds to all vendor inquiries in a professional manner.
• Prepare all accounts payable checks when they are due.
• Prepare analysis of accounts as needed.
• Take care of billing of invoices to customers. Create credits.
• Call customers with estimates on service.
• Update customer info on a daily basis for the database.
• Assist in the development of flyers for sales and service.
• Handle shipping and receiving as needed.
• Route Monday and Thursday packages to Corporate Office with all pertinent information. Collect all information and put in order, prior to shipping to Pittsburgh/Ambridge (HQ).
• Control and monitor cash box. Balance petty cash.
• Communicate with other stores on progress reports for service.
• Ensure that all tasks assigned are completed in a timely manner.
• Communicate any actions that need to be taken for customers to proper department or person.
• Help monitor inventory in front and back of store. Assist with inventory.
• Print labels for showroom items.
• Clean in and around office as needed. All team members at each location should assist.

Qualifications:

• Competitive salary and benefits package
• 401k with match
• Profit sharing

Please Submit Inquiries to: Mark Maximovich | MAX@laserinst.com

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Columbus, OH 43213: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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