Description

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  If you are viewing this posting from an external job site, copy/paste the following link to search for this and other WA State Dept of Corrections (DOC) positions and apply directly: https://www.governmentjobs.com/careers/washington/doc.

Our agency is looking to fill one full-time non-permanent Office Assistant (OA3) position within the Community Corrections Division. This position works for the Spokane Community Justice Center (CJC) located at 715 East Sprague Ave., Suite 107, Spokane, WA 99202. This non-permanent position is expected to last at least six months.

Under general supervision by the Secretary Supervisor, this position provides clerical support to the Spokane CJC comprised of a Community Corrections Supervisor (CCS), Assignment Officer, and Community Corrections Officers (CCOs).

We are looking for teammates who share our vision of public service and are committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our community and our agency. If you have a passion for service - review, decide, and apply!

HOW TO APPLY
Complete the online application accessible via the 'Apply' button located at the top right corner of this posting and attach the following:

• Cover letter regarding your interest in this position.
• Detailed chronological resume.
• And at least three professional references with valid phone number(s) and an email address for each. Definition of “professional references” is listed below in the Supplemental Information section.
• Applicants wishing to claim Veterans’ Preference should attach a copy of your DD-214 (member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to your online application.

Do not include any personal photos or personally identifiable data within your application packet, such as a driver’s license or social security number.

Incomplete application packages or ‘see resume’ in lieu of the requested information may disqualify you from the process.
Amend: Changing Correctional Culture
DOC’s partnership with Amend works to bring a health-focused approach to providing correctional staff with additional tools and resources with an emphasis on staff wellness while working to prepare incarcerated individuals and residents to become better neighbors when they return to society.

Reintegration Reimagined: DOC Launches New Community Corrections Model .
iCoach (individualized, community-oriented, accountability, collaborative help) launched on March 10, 2023. This new model is backed by the most recent science and is driven by two philosophies: Community Reintegration and Enhanced Supervision. iCoach provides more support and advocacy for those within the criminal justice system earlier in their reentry process.

Duties

• Provide reception and clerical support for the building.
  • Greet, refer visitors to appropriate staff, and respond to inquiries requiring knowledge of DOC policies and procedures.
  • Manage a multi-line phone system.
  • Manage incoming and outgoing mail and correspondence.
  • Order, receive, and maintain inventory and office equipment.
• Database entry and retrieval from various systems, such as OMNI (Offender Management Network Information) and OnBase.
• Manage files and documents, including archiving records.
• Retrieves, prepares and processes court reports and documents.
• Other duties as assigned.

Qualifications

Required Qualifications

• High school diploma or equivalent.
• Six months of clerical and/or customer service experience.
• And a valid, unrestricted driver's license.

The successful candidate will possess the following skills and abilities:

• Ability to assist individuals with various criminal backgrounds.
• Ability to write clearly, concisely, and factually.
• Ability to effectively communicate with coworkers, the public, and criminal justice agencies/stakeholders.
• Ability to analyze and solve problems under stressful or adverse situations.
• Ability to multitask, sometimes answering questions from phone calls, staff, visitors at the same time.
• Maintain regular and reliable attendance.
• Must respect and maintain confidentiality.

Desired Qualifications

• Minimum of two years clerical experience to include basic level proficiency and knowledge in Microsoft Office programs such as Outlook, Word, SharePoint, and Excel.
• Operating a multi-line phone system.
• Front counter or reception experience.

Supplemental Information

Vision: Working together for safer communities.
Mission: Improving public safety by positively changing lives.
Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

Visit Mission & Vision | Washington State Department of Corrections for more information about our agency.

COVID 19 Vaccination Requirement
Employees of the WA State Department of Corrections (DOC) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. You may request an accommodation if you are unable to meet this requirement due to a medical or religious necessity.

IMPORTANT NOTES:

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  References – Include a minimum of three professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, include non-related professionals, such as educators or other professional associates. Note: Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• You may work directly with or near individuals who have committed a crime in a potentially hazardous setting. Consider this when deciding to apply.
• Pre-employment Drug Test – We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process; applicants who test positive for any controlled substances will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Salary is based on experience and is determined at the time an offer of employment is made. The salary listed in the job posting includes Steps A-M. Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.
• Represented Position – This position is represented by the Washington Federation of State Employees (WFSE).
• Note: This recruitment may be used to fill other (permanent or non-permanent) positions within 60 days after the listed position(s) have been filled.

What We Offer:
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacation days each year, in accordance with the CBA
• 8 hours of paid sick leave per month
• 12 paid holidays each year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation
• Visit our benefits page to see more!

For questions about this recruitment, or to request reasonable accommodation in the application process, contact the assigned Human Resource Navigator at mariane.smith@doc1.wa.gov or (564) 200-3352 – refer to the requisition # at the top of this posting, begins with 2023.

For TTY service, call the Washington Relay Service at 7-1-1 or 1-800-833-6388.