POSITION: Office Administrator / Customer Service

Instruments Direct is a small but established industrial instrumentation distributor and manufacturer located in Canton/Holly Springs GA.

The office administrator is key to keeping the office running smoothly and works closely with customers, vendors, and employees. The position covers a wide variety of duties and responsibilities, so the ideal candidate needs to be flexible and detail oriented.

Although training and support will be provided for all duties, much of our daily workflow is computer based, so strong technical skills are a must.

Primary Duties and Responsibilities

• Answer and direct phone calls
• Respond to customer service inquiries
• Maintain accounts receivables / payables
• Bank and account reconciliation
• Contact customers to maintain/update order statuses
• Contact vendors to maintain /update order statuses
• Process order billing / print labels
• Manage office supplies
• Data entry / proofreading
• Daily reports / updates
• Administrative duties (scheduling, task management, meetings, etc)

Required Skills

• Associate’s or Bachelor’s Degree or related experience
• 2 years experience in an administrative role

• Proficient in Word, Excel, Outlook

• Familiarity with bookkeeping software (QuickBooks, etc)

• Exceptional verbal, written and interpersonal communication skills

• Ability to manage workload and priorities, work well with others

• Ability to use team-based communication tools
• Experience using a multi-line phone system
• Organized, accurate, quick learner, proactive, positive attitude

Preferred Skills

• Experience with Netsuite is a major plus

Schedule

• Monday to Friday
• 8:30am to 5:00pm

Job Type: Full time

Instruments Direct is a growing and great place to work. Check us out at www.InstrumentsDirect.com

Instruments Direct is an Equal Employment opportunity employer. Non-smoking building. No calls, no relocation please. Not a remote work position. Direct hire only, no agencies will be accepted.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Canton, GA 30114: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you worked with Netsuite or a similar accounting/crm software before? Please detail.
• Much of this job and daily workflow relies heavily on general computer usage (interacting with web-based programs, email and meetings, saving files to network drives, microsoft teams, etc). Do you have excellent computer skills?
• Will you be able to meet for an initial 15 minute zoom or teams interview?

Education:

• Associate (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Required)

Work Location: One location

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