Apply online : https://careers-primeinc.icims.com/jobs/3603/front-desk---1st-shift/job

The Oasis Hotel & Convention Center, located in Springfield, Missouri is currently seeking a highly motivated Front Desk Agent to join our award winning team!

At the Oasis Hotel & Convention Center, an Ascend Hotel Collection Member, our associates are committed to providing excellent guest service each day at our vibrant, resort inspired hotel. Our unique company culture is full of fun and excitement, and the company benefits are second to none. We pride ourselves on having a large number of long term associates who have found a fulfilling career in the hospitality industry working at the Oasis.

The Guest Service Agent is responsible for providing our guests with extreme guest service, efficient and effective registration and billing services in a professional, friendly manner.

Responsibilities:

• Greets guests in a friendly and professional manner
• Engage each guest and listen attentively to their request. Resolve in a timely manner.
• Perform accurate check –ins and check-outs of guests daily
• Answer the telephone in a timely and professional manner
• Make reservations both over the phone and in person
• Run daily reports to check reservations for accuracy and identify any special requests
• Responsible for cash float throughout shift and ensures cash drawer balances correctly at the end of shift
• Anticipate and address guest’s service needs
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Lean and adhere to all fire and emergency procedures, to ensure guest safety and security. Participates in evacuation if necessary.

Requirements:

• Experience in Guest Services, with a strong knowledge of Springfield and surrounding areas.
• Excellent communication, guest service and time management skills
• Must be able to organize, plan ahead and manage workload.
• Ability to work effectively in a fast-paced and multi-tasked environment.
• Knowledge of the hotel industry beneficial
• Excellent computer skills, specifically in Microsoft Office. OPERA operating system experience beneficial
• Must be able to work calmly in a faced paced environment.
• Must be a clear thinker, remaining calm and resolving problems using good judgement
• Work cohesively with co-works as part of a team
• Must have a positive and professional upbeat personality with a desire to deliver extreme customer service to our guests.
• Will work a varied schedule to days, weekends and holidays
• Weekends are required

Owned by Prime, Inc., The Oasis along with Fire & Ice offers not only amazing benefits like insurance, 401K, tuition reimbursement and weekly pay; we also offer our associates a 24 hr fitness center, personal trainers, childcare facility, full size indoor basketball court, a movie theatre and 2 pools for you and your family to enjoy!

• Apply onlne at https://careers-primeinc.icims.com/jobs/3603/front-desk---1st-shift/job .Please contact Stephanie Steele at 417-522-7721 for additional information or to check on application status.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person

Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.