Now Hiring Counter Help at the Rosati's of Chicago (Jefferson Park) Job at Rosati's of Chicago - Jefferson Park
FOH Counter
The counter employee must be able to multitask and pay attention to detail. He or she will be answering high-volume calls, inputting orders, greeting guests and taking payments. Experience working with a POS system in the restaurant industry and familiarity with 3rd Party (Grubhub, UberEats, etc.) tablets is preferred.
Responsibilities
- Greet guests and provide them with menu information
- Taking customer orders via phone and small dining area (when applicable)
- Process orders in a timely fashion
- Total bill and accept payment
- Work counter and cash drawer
- Bag food for deliveries
- Refill stations
- Stocking
- Communicate with kitchen personal
- Ensure all items are prepared and served accurately
- Ensure all elements of customers' orders are included when bagging food
- Complete opening, midday, and close side duties as assigned
Qualifications
- Must be customer service orientated
- Happy, upbeat and polite
- Possess the ability to upsell
- Take initiative with responsibilities
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