Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

NIKE is a technology company. From our flagship website and five-star mobile apps to developing products, managing big data and providing leading edge engineering and systems support, our teams at NIKE Global Technology exist to revolutionize the future at the confluence of tech and sport. We invest and develop advances in technology and employ the most creative people in the world, and then give them the support to constantly innovate, iterate and serve consumers more directly and personally. Our teams are innovative, diverse, multidisciplinary and collaborative, taking technology into the future and bringing the world with it.

The System Administrator is responsible for managing technical processes within the Learning Management System (LMS) and Learning Experience Platform (LXP). The analyst deploys all processes and can report on the data/outcome of those processes when needed. They are responsible for the implementation and configuration of LMS/LXP utilization and functionality. Oversee day-to-day processes within the LMS; serve as liaison between customers & multiple vendors. Serve as the Subject Matter Expert with processes within the system

• Experience with Degreed.
• Experience with Workday or Enterprise level LMS is preferred
• Maintain a solution design document of how Nike configures the LMS/LXP
• Experience with major implementation and migrations
• Develop process improvements and recommendations for maintaining programs and initiatives within both LMS and LXP (upgrades features)
• Participate in, understand and drive new product/features planning, releases and review meetings
• Maintain the 3 LMS environments (Staging, non-production (QA) and Production) with the most updated versions, includes refreshes, testing as per business need to maintain consistency and versioning
• Maintain the 2 LXP environments (Beta, Production)
• Oversee the maintenance of existing accounts, security roles/permissions and end user access
• Work with HRD team to fix and resolve any LMS/LXP related issues reported by end users; Partner with other Technology teams and vendors to resolve issues or improve process; interpret customer needs, assess requirements, and help identify a solution
• Act as the Technical Domain Expert for all parts of the system. This includes but is not limited to Learning, Reporting and Content Integration (SCORM) and other forms of learning content.
• Partner with functional areas to build complex business rules to create groups within LXP. This includes creating business rules for each group and sending to degreed, tracking each rule in a spreadsheet and pulling reports to ensure degreed implemented the rules correctly
• Weekly/Monthly/Quarterly Reporting for user access/permissions, ticketing issues for both LXP/LMS
• Partner with outside consulting vendors that support our systems and understand process of issue escalation

• Integration with other Nike Inc. platforms

• Bachelor’s Degree in Business or equivalent combination of education and experience and training
• Exceptional Learning Technology skills across multiple platforms (Large LMS and LXP Platform - Degreed)
• Excellent interpersonal skills with the ability to work independently and cross-functionally; ability to work with others within the organization; must be able to interact effectively with the leadership
• Troubleshooting skills and must be an objective, fact-based decision maker
• Strong problem solving and priority setting skills
• Ability to make recommendations for business process or system changes to meet business requirements
• Ability to handle multiple tasks with different timelines and end-users with a proven ability to meet deadlines
• Excellent communication skills (written, verbal, and interpersonal) and conflict resolution skills
• Complex and innovative problem solving
• Self-sufficient, comfortable with ambiguity
• Strong project management skills (familiar with Agile)
• Worked with Ticketing tools (Jira/ServiceNow)

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.