Network Support Technician Job at Emonics LLC
Job Title: Network Support Technician
Location: Covington, LA 70433
Mode : Fulltime
Is Remote option available during COVID: No (Day 1 Onsite)
Max. Salary: $55k
Job Description:
Mandatory:
· Handling low complexity incidents and Service requests, including Industrial network devices.
· Perform basic troubleshooting like ping, DNS lookup, and trace route on Network Devices
· Perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever.
· Patching cable installation and troubleshooting
· Installing power leads
· Updating knowledge base
· Escorting third party vendors wherever contractor is supplying support
· Conducting walkthroughs, Floor sweeping and physical verification of connectivity
· Attending Safety training and report incidents
· Console into network devices, including routers, switches, gateways, etc
· Identify a switch port location
· Identify WAP connectivity status
· Basic Copper Cable troubleshooting
· Install, remove, or swap equipment
· Effectively manage work queue
· Adhere to Company change management and BCP/DR Procedures
· Medium complexity Incidents and Service requests
· Perform MACD (move, add, change, delete) activities for end user LAN and voice devices
· Provide daily report of activities
Desirable:
· Restarting / rebooting equipment (including Industrial Assets like Radios, VSAT, FO, LTEs)
· Basic Fiber Optic Troubleshooting
· Install Industrial devices like Radios, Microwave, VSAT, etc
Job Type: Full-time
Salary: Up to $55,000.00 per year
Schedule:
- 8 hour shift
- Weekend availability
Work Location: One location
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