Network Support smart hand support Job at HamayaGroup

HamayaGroup Bronx, NY 10457

#Bulk hiring # Contract # Onsite #NY

Location- Astoria ,Bronx , Brooklyn ,Elmhurst ,Forest hill ,Ridgewood

Tittle-Network Support smart hand support

Job Discription-

Network Support Technician Requirements:

  • Bachelor's degree in computer science, information technology, or similar.
  • Certified Microsoft, CompTIA, or Cisco network professional preferred.
  • At least two years' experience as a network support technician.
  • In-depth knowledge of network infrastructure, architecture, connectivity, and security.
  • Superb analytical and problem-solving skills.
  • Exceptional organizational and time management skills.
  • Excellent interpersonal, communication, and collaboration skills.
  • Willingness to travel to client locations.
  • Availability to perform urgent network repairs outside of business hours.

Network Smart hand support

  • Patching cable installation and recovery
  • Installing power leads
  • Installing, removing, or swapping equipment
  • Locating and or identifying network circuits and tagging the demark location
  • Providing escort services for Third-Party Vendors in the facility
  • Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting Incidents
  • Comply with the Company's audit requirements, Information Protection requirements, security requirements and standards detailing physical access management, and standards for Operational Excellence
  • Support and assist in the troubleshooting and testing network equipment and components, including:
  • restarting equipment;
  • troubleshooting and patching power cables;
  • Troubleshooting and patching Fiber and Copper cables
  • identifying a switch port location;
  • pinging key Devices and performing DNS lookups
  • troubleshooting, installing, and where necessary removing equipment and/or components
  • perform visual checks for hardware failure lights or console error messages, power status, and hardware labels and assisting with the identification and reporting of communications room environmental issues
  • Perform MACD (move, add, change, delete) activities for end-user business LAN and voice devices
  • Maintain the Inventory of the Network Devices
  • Update and Manage the DCIM tool
  • Adhere to Company’s Change Management Process, BCP, and DR Plans
  • Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided (e.g hurricanes, earthquakes, etc.)
  • Provide smart hands support for other telecommunications infrastructure such as
  • Coordinate with cabling contractor
  • WiFi and BLE systems
  • Microwave systems installation, maintenance, troubleshooting, and repair.
  • Radio systems (HF, VHF, UHF, 2-way, radar, …) installation, maintenance, troubleshooting, and repair.
  • VSAT installation, maintenance, troubleshooting, and repair.
  • Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M
  • lpWAN (low-power WAN) systems such as LoRaWAN
  • Other IIoT/OT systems
  • Solar panel/battery power systems installation, maintenance, troubleshooting, and repair.
  • Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting, and repair.
  • Daily/Monthly/Quarterly reports generation and Review with Client

Job Type: Contract

Pay: $30.00 - $40.00 per hour

Schedule:

  • Day shift

Ability to commute/relocate:

  • Bronx, NY: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person




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