Mike’s Famous Harley-Davidson, an award winning dealership, is looking for a Motorcycle Sales Associate with a proven track record. The candidate must possess an amazing attitude and the ability to work well with others. If you have a passion for Harley-Davidson® and a desire to have fun, this might be the career for you. No suits and ties required like in the car business, just jeans and t-shirts!

Qualifications & Job Requirements
· Must have the ability to get along with a broad customer base.
· High energy level.
· Excellence communication skills and demonstrated “closing skills”.
· Knowledge and experience with sales of Harley-Davidson® products, or the demonstrated ability to quickly learn them.
· Must be able to work effectively with all areas of the dealership to maximize both the buying experience for the customer and the profitability of the dealership.
· Must have valid motorcycle endorsement (or be willing to obtain one).

Duties and Responsibilities
· Use floor time effectively to meet customer needs and solicit sales of all products.
· Present the features of all products to customers along with their benefits.
· Follow procedures to ensure timely and proper completion of all paperwork.
· Introduce new customers to the service, parts, general merchandise and F&I departments and their personnel.
· Follow the current sales process.
· Greet customers immediately, in a courteous and friendly manner.
· Handle telephone transactions quickly, and courteously.
· Ensure customers are properly qualified for needs, wants, and ability to buy.
· Conduct a road test, and pre-delivery inspection prior to delivery to customer.
· Ensure the delivery to customer is an “EVENT” which endears the customer to the dealership.
· Contact customers using mailing lists, tickler files and personal follow-up to encourage additional sales and ensure customer satisfaction.
· Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right.
· Attend training sessions to keep current with sales techniques and sales department issues.
· Cultivate prospects (e.g., showroom customer follow-up, phone-in inquiries, past vehicle owners, etc.).

Commitments
· Treat all employees and customers fairly, courteously, and with dignity.
· Model superior customer service behavior for all sales personnel by maintaining positive relationships with customers, employees and Owner.
· Remain current with all Sales department training available by reviewing H-- -Dnet Training and attending seminars, workshops, and other related training programs assigned by the Sales Manager.
· Meet or exceed sales quotas on a regular basis.
- Be honest and fair in all business dealings.
- Be prompt and available for flexible scheduling.
· Continually learn more about the products and services you sell. Stay current on motorcycle trends and selling features.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Weekend availability

Supplemental pay types:

• Commission pay

Experience:

• Sales: 1 year (Required)

Work Location: One location

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