Job description

Come be a part of the opening of Moody Center in Austin, Texas!

Andy Frain Services is hiring both licensed and non-licensed applicants for Event Security positions at Moody Center who will oversee a safe, friendly, and energetic environment! NO EXPERIENCE NECESSARY TO APPLY. Our staff will become an integral part of the facility’s needs by observing and reporting activities and incidents as well as providing security and safety to Moody Center property and personnel. Event Security must possess and maintain a professional image and must demonstrate strong customer service skills. Come join a great team and help make the first year at Moody Center one where fans can have an unforgettable and safe experience.

Event Security Job Summary: Support all Moody Center Areas with Event and Site Security

• The delivery of quality service and positive interaction with our customers. The ability to greet all visitors, vendors, and employees, while continuously maintaining the standards of excellence in presentation and professionalism. Customer Service is Every Employee’s Job!
• “Observe and Report” all incidents and accidents. Confront and resolve incidents to successful conclusion.
• Maintain a working knowledge of all trained emergency policies, procedures, and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities, and assist as needed.
• Monitor crowd behavior and maintain/restore crowd control throughout venue by being diligent and vigilant in security and safety awareness.
• Implement security/safety improvements that benefit the company’s assets, visitors, tenants, and employees as directed.
• Work closely and establish working relationship with all emergency responders and guest services team members.
• These functions are not limited to these listed and may be expanded upon at any time, however it will be mutually agreed upon. Reasonable accommodations may be made to those who need it to perform the essential functions of the job. Other duties, not listed below, may also be assigned.

Other Details:

• All Employees are required to be a minimum of 18 years of age and must have a High School Diploma and/or equivalent
• A Texas State Level 2 Guard License must be obtained. Training for the Level 2 License is provided to you free of charge as a benefit of being a part of the Moody Center Event Security Team
• You will be able to create your own schedule and work around your availability. Shift times vary and are based on the dates and times of the Moody Center events. Shifts can include early mornings, late evenings, weekends, and some holidays.
• All Candidates must submit to a background screening before employment
• Some positions will be required to stand for a prolonged period of time as well as pushing/pulling/carrying/lifting up to 25 lbs.
• All employees must display strong customer service orientation, exemplifying our Mission Statement
• Clear and effective oral and written communication skills are necessary along with exemplifying constant and dedicated vigilance at Moody Center

Job Types: Part-time, Temporary

Salary: From $15.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Self-determined schedule

Ability to commute/relocate:

• Austin, TX 78712: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

Job Types: Part-time, Temporary

Pay: $15.00 - $18.00 per hour

Experience level:

• No experience needed

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Austin, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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