Mitigation Manager Job at Graystone Restoration

Graystone Restoration Tampa, FL 33634

$52,000 - $65,000 a year

Job details

Salary: $52K-65K per year, plus department performance commission

Job Type: Full-time

Full Job Description

We are seeking a Water Mitigation/Emergency Services Manager. If you are looking for an opportunity to work with a company that has high standards for delivering restoration solutions and has a passion for serving those in need of emergency services we would love to speak with you.

Experience in Water Mitigation and Emergency Services is required

  • Write Scopes/Xactimate Estimates, board-up, corrosion mitigation, odor, water
  • Supervise/Manage Field Staff – Ensure daily goals are met
  • Work with Project Managers, Dept. Managers, and Estimators to achieve synergistic results.
  • Meet TPA/Insurance Company guidelines and documentation (XM8 & XA)
  • Ensure quality on Dry-outs, Remediation, and Tarp/Board-Ups.
  • Obtain Certification of Completion and perform final walk through to Complete applicable Xactimate Scopes
  • Make initial contact and hold relationship with customer
  • Ensure MICA report is completed properly.
  • Keep compliance tasks in RM/XA up to date.
  • Get Work Authorization signed.
  • Keep extra supply of materials in vans.
  • Communicate with adjusters and TPA call centers.
  • Train/Coach/Support Technicians
  • Ensure RM/XA is updated daily

High Detail Job Accountabilities

  • Ensure jobs are dried and documented per company/carrier guidelines.
  • Ensure mold remediation projects pass PRV first time.
  • Ensure staffing and on-call schedule are adequate and manned.
  • Ensure all estimates, status updates, and dry logs are done within company and program guidelines.
  • Participates in emergency services when an “All hands on deck” scenario arises.
  • Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.
  • Participates in marketing and business development as the need arises.
  • Participates in the collection process of payment from customers.
  • Maintain and participate in the on-call rotation for holidays, weekdays, and weekends.
  • Participate in company training, meetings, as well as business and social events.

Hours: Our regular business hours are 8am – 5pm, Monday – Friday, however this position has both flexibility and the requirement to work after hours if needed.

Job Type: Full-time

Pay: $52,000.00 - $65,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay

Application Question(s):

  • What IICRC Certifications or Construction Industry Licenses/Certifications do you have?
  • Do you currently live in the Tampa Bay area (Hillsborough/Pinellas/Pasco Counties)?

Experience:

  • Restoration: 3 years (Preferred)

License/Certification:

  • Florida Drivers License (Required)

Work Location: In person




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