Job Description Summary:

Maximus is seeking a Mid-Level JIRA focused Business Analyst to assist our customer in transitioning business processes from manual, SharePoint, or email-based processes to execution within the Atlassian JIRA tool. This resource will provide technical support for the JIRA Confluence suite of applications custom developed for a federal financial government agency. This opportunity will entail interacting with a broad spectrum of audiences, including the supporting resources, executive management personnel, and customers.

What you will do:

oPerform manual data entry of forms from SharePoint to JIRA.
oCreate SOPs for clients on using forms and their search capabilities.
oParticipate in requirements gathering sessions.
oWork with customers to create end-to-end workflows that streamline
efficiency and track progress.
oCreate dynamic/custom fields and forms to facilitate the efficient
gathering of data for metric purposes.
oImplement new automation rules that alert users of workflow status
changes, emails, comments, etc.
oAttend and participate in meetings with customers/clients weekly to
discuss test results, modifications, and potential additions to the project.
oWork with stakeholders to create and configure dashboards using eazyBI.
oConduct demonstrations to clients to gather feedback and present
requested changes.
oParticipate and facilitate testing to confirm functionality is working as
expected.
oManage user access and permissions within JIRA.
oMaintain and support any issues that arise from issues with JIRA
functionality.
oGenerate reports based on criteria provided by the client.
oCreate Confluence spaces for these projects to organize and provide an
easy way to find information.
oPerform some limited infrastructure support such as application of new
licenses, product tuning, and other limited infrastructure changes.

Required Skills:

oBachelors degree in a relevant field is required. A high school diploma, GED, or
qualifying equivalent along with an additional four (4) years of work-related experience as a
Business Analyst with JIRA experience can be used in lieu of the bachelors degree requirement.
oAbility to obtain and maintain a Public Trust.
oDue to federal requirements, only US Citizens who DO NOT possess dual
citizenship can be considered.
oThree (3) or more years’ experience in a technology related role, such as a
development role.
oTwo (2) or more years’ experience with JIRA.
oTwo (2) or more years’ experience in the following:
oConducting customer interviews to gather details about business
processes.
oDesigning workflow systems.
oDocumenting relevant people, positions, steps, data, timeframes, or other
relevant information to support configuration of workflows in various
applications.
oJIRA front-end configuration (different from JIRA administration).
oUtilizing requirements gathered in BPA, configuring data collection screens
and workflows in the JIRA tool to control the business process.
oDesigning, coding, testing, implementing, and supporting solutions.
oProviding operational support to previously deployed solutions.

Job Summary:

*****This job is reserved for TCS (Technology and Consulting Services) only.*****

MAXIMUS Introduction: Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. EEO Statement: EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency: Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Posted Max: USD $125,000.00/Yr. Posted Min: USD $120,000.00/Yr.