Medical Front Office Receptionist

Pay Rate: $16-20/hr + $2,000 SIGN ON BONUS!

Location: Milwaukee, WI and surrounding cities

Hours: Mon-Thurs hours of operation 7am - 7pm, Fri - 7am - 5pm

RESPONSIBILITIES:

• Greet patients
• Register patients according to established protocols
• Assist patients to complete all necessary forms and documentation including medical insurance
• Ensure patient information is accurate including billing information
• Inform patients of medical office procedures and policy
• Maintain and manage patient records
• Move patients through appointments as scheduled
• Answer incoming calls and deal with inquiries
• Schedule patient appointments
• Collect co-pays and deductibles
• Schedule hospital admissions, tests, scans and outside appointments for patients

REQUIRED SKILLS:

• Have a fundamental knowledge of computer systems
• Be hospitable and customer service focused
• Be organized with exceptional time management skills
• Be able to take constructive feedback and put it into action
• Ensure each patient leaves feeling happy and healthy

EXPERIENCE:

• High School Diploma
• 1-2 years of customer service experience
• Interest in learning healthcare systems and processes
• Exceptional communication skills and a can-do attitude

BENEFITS:

• Competitive compensation with ability to earn performance-based incentives
• Foster a positive work environment by living clinically through PT Solutions core values
• Professional development and career progression
• Fitness incentive, insurance benefits, employee assistance program, paid parental leave, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrual

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Free parking
• Health insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Appleton, WI: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you flexible to work between the hours of 7am and 7pm?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: One location

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