MDL IT Functional Analyst Lead Job at State of Maryland

State of Maryland Baltimore, MD 21201

Introduction

The Maryland Department of Labor is accepting applications from qualified candidates for the position of MDL IT Functional Analyst Lead . This skilled position serves as the IT Functional Analyst Lead for the Department of Labor. A Maryland Department of Labor (MDL) Information Technology (IT) Functional Analyst Lead is the lead level of work providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications at the Maryland Department of Labor.

GRADE

0019

LOCATION OF POSITION

1100 N. Eutaw Street Baltimore, MD 21201

POSITION DUTIES

This position is responsible for leading the unit staff and performing analytical work on behalf of the Office of Information Technology programming units generated through new application requests or modifications to existing application requests. The work generally includes soliciting the user’s needs and supplying the programmer requirements and logic documentation.


Duties of this position include but are not limited to:
Lead the functional analyst II staff member in his duties and responsibilities
  • Provide the staff members with direction on new work
  • Mentor the staff members on how to solicit requirements from project contacts for application fixes and work orders
  • Instruct the staff members on correct programmer documentation procedures
  • Assist the staff members in gaining an understanding of programming limitations, best practices and other facts that influence interface and application design

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited college or university in Accounting, Finance, Business Administration, Public Administration, Human Resources Management, Information Technology or other related field with specific coursework in the structure and use of automated information systems.

Experience: Two years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe computers or large client server platforms.

Notes:

1. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate and two additional years of experience providing problem analysis and ongoing user support, coordinating system development and implementation, and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required education.

2. Candidates may substitute experience responding to and resolving help desk calls from users of computers, or operating computer equipment for the purpose of data entry, word processing, spreadsheet, graphics, database or other applications on a year-for-year basis for a high school education.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience working on an Agile development project

Experience gathering requirements, documenting user stories, mark ups and process flows

Experience with quality assurance and application testing

2 years’ experience with user support or customer service

1 year experience with Microsoft Visio

Proficient in Microsoft Office Excel & Word, Google Sheets & Docs

LICENSES, REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Department of Labor/DUI) to determine whether any monies are owed to Department of Labor/DUI as a result of unemployment overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

RESUMES ARE NOT ACCEPTABLE AND NOT CONSIDERED IN THE SELECTION PROCESS.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

Educational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.


The paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.


PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION


Completed applications, required documentation, and any required addendums may be mailed to:


Department of Labor Office of Human Resources

Attn: Jasmine Hubbard 23-001644-0001

1100 N. Eutaw Street, Rm. 101

Baltimore, MD 21201


For additional information, please contact Jasmine Hubbard at 410-767-2627 or via email Jasmine.Hubbard1@maryland.gov.


The MD State Application Form can be found online


Department of Labor is an equal opportunity employer. It is the policy of Department of Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.




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