Loss Mitigation Specialist Job at Camden National Bank
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If you’re looking to build your career at a forward-thinking organization with deep community roots and a vision for growth, success, and giving back, you’ve come to the right place.
The primary responsibilities include contacting severely delinquent borrowers on serviced and bank-owned loans to determine causes of delinquency. The essential functions are noted below; however, at Camden National responsibilities may evolve over time given organization, technological and/or staffing changes. At any point other duties may be assigned.
Essential Duties and Responsibilities include the following.
- Collect financial information and review for possible loss mitigation options to cure the borrower’s delinquency,
- In the event of an incurable default, working with borrowers to liquidate their homes in an expeditious and cost-effective manner.
- Responsible for following the account throughout the loss mitigation process from first contact through eventual claim (if appropriate).
- If the borrower is uncooperative, or otherwise unable to qualify for a loss mitigation alternative, the Specialist will present the file to the team leader and/or the Holder of the mortgage for approval to refer the matter to an attorney for foreclosure.
- Potential to be involved in the court-mandated mediation program is a distinct possibility.
- Will also be involved in the oversight of property management to including review of property inspection reports, appropriate action to preserve and protect properties following the published guidelines of the Holder and/or any mortgage insurance company that may be involved in the loan.
- Will shadow and cross-train with the team leader in an ongoing effort to expand their knowledge and utility to the Bank.
- The position may also include the calling of delinquent Borrowers for payments on loans running from 15 – 90 days past due, depending on department staffing.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Two year college degree or equivalent experience. Three to five years of collections, underwriting or home ownership counseling experience is preferred. Three to five years of collections, underwriting, or home ownership counseling experience is preferred. A basic knowledge of practical home ownership is encouraged.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have knowledge of Internet software; Excel Spreadsheet software and Word Processing software.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
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