Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.

A part of an eyewear industry leader, EssilorLuxottica, Oliver Peoples strives to be the most prestigious and culturally distinctive eyewear company in the world.

We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.

GENERAL FUNCTION

The Licensed Optician assists in leading the luxury retail stores to success by building and maintaining a strong customer following. Consistently delivers an exceptional experience in order to exceed service and sales expectations. Support the Store Manager in ensuring that all optical quality controls comply.

MAJOR DUTIES AND RESPONSIBILITIES

• Demonstrates in-depth product knowledge while offering exceptional customer service and style advice.
• Attends to unique needs of each customer, providing recommendations based on customer preferences and optical needs.
• Acts as a Brand expert, communicates features, benefits, and overall value of the product to all customers.
• Develops strong relationships with new and existing customers to build and maintain a strong client following.
• Demonstrates an interest in fashion and stays current on trends to drive sales and meet the client’s needs.
• Maintains store presentation standards and shows initiative keeping displays & inventory clean, attractive & organized.
• Helps foster an inclusive culture and positive store environment by treating all customers and colleagues with respect.
• Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details.
• Ensures finished eyewear meets the EssilorLuxottica standard of flawless accuracy.
• Trains and mentors Managers and Associates.
• Ability to move boxes weighing up to 20 pounds around the store for various needs.
• Must be able to remain in a stationary position for duration of shift.

BASIC QUALIFICATIONS

• High School Diploma or GED
• State Licensed Dispensing Optician
• 1+ years retail, sales, and/or customer service experience.
• Knowledge of current optical theory and practices.
• Computer literate; familiarity using a POS system.
• Consistently shows a personable, positive and approachable attitude.
• Utilizes sales skills and techniques with a desire to meet goals.
• Willing to work in and promote a team-oriented environment.
• Strong communication skills (both oral and written).
• Ability to multi-task efficiently and problem-solve effectively.
• Demonstrates flexibility and adapts well to a rapidly changing environment.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

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