Do you want to work with amazing mentors and people who can help you build your knowledge and skillset? A company who takes pride in providing education and experiences that allow each team member to thrive in their role. A place that allows you room to grow with endless opportunities. Then Totally Kids Rehabilitation Hospital maybe the place for you!

Totally Kids Rehabilitation Hospital is dedicated to enriching the health and quality of life of children with medical and developmental needs and who benefit from habilitation and rehabilitation services and the supportive use of technology. We are committed to meeting their medical, physical, developmental, social, psychological and spiritual needs through a blend of tenderness and expertise.

Totally Kids Rehabilitation Hospital has a position available for a Social Worker Assistant/Service Coordination.

JOB SUMMARY

The Social Worker Assistant/Service Coordinator under the direction of the Case Manager Supervisor and/or Licensed Clinical Social Worker (LCSW) is responsible in assessing, providing, coordinating and monitoring healthcare services for all assigned patients. Ensures the medical appropriateness criteria (medical necessity) met for level of care provided in the acute and subacute units and documented from admission through discharge including readmissions. Coordinates and participates in patient discharge teaching as appropriate.

The Social Worker Assistant/Service Coordinator acts as a liaison between the patient, family members, interdisciplinary team and community to assure that services provided meet the patients needs are initiated and met in accordance with their plan of care and treatment. Ensures medically related emotional and social needs of the patient are met and/or maintained on an individual basis. Acts as a community liaison with hospital staff, insurance companies, other payors, physicians, and other providers to inform of services offered. Participates and communicates with billing department in obtaining authorization for admissions, services provided, and outpatient services. Coordinates and participates with Marketing on any vendor marketing activity representing Totally Kids Rehabilitation Hospital.

It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support the organization strategic plan, the goals and direction of the quality assurance performance improvement process, and activities.

Make a Difference. Join Our Great Team!

• Competitive wages and benefits.
• Night and weekend differentials.
• $500 sign-on bonus.
• Team-centered philosophy of care.

About Totally Kids Rehabilitation Hospital

• Distinctive campus devoted 100% to children
• National leader in providing rehabilitation and habilitation programs with a family-centered emphasis
• Consistently awarded the Gold Seal of Approval by the Joint Commission
• Trusted destination of choice for physicians and parents for more than 50 years.

REQUIREMENTS:

• Bachelors of Science degree in social work (BSW) required
• Current basic cardiac life support (BCLS) certification
• Minimum of (2) years of acute or subacute social worker assistant experience. Social work experience of the medically complex and/or in pediatric care preferred
• Knowledge of current psychosocial issues within the community and healthcare environment
• Must possess good work ethics and a professional image at all times
• Knowledge of CMS conditions of participation, CDPH state regulations, CCS, and TJC (hospital, nursing care center, and laboratory) accreditation requirements as applicable to job
• Working knowledge of computer and software applications as applicable to job
• Possess strong communication, interpersonal and collaboration skills
• Works responsibly in a team environment as well as independently
• Manages confidential information effectively and appropriately

SPECIFIC FUNCTIONAL RESPONSIBILITY:

A. Service Coordinator

• Evaluates and screens potential admissions to the facility when appropriate
• Coordinates patient admission process with the interdisciplinary team
• Collaborates with Clinical leadership and Director of Staff Education for educational needs of patients and families prior to admission as needed
• Initiates and coordinates the patients individualized interdisciplinary care plan with a discharge plan that is comprehensive and best meets the continuing health care needs including follow-up services (i.e. durable medical equipment, home health, and/or placement). Reevaluates patient plan of care and ensures continued appropriateness based on the patients changing needs and condition
• Directs and coordinates the patients plan of care conferences involving patient/family, nursing and other interdisciplinary team members, as required by hospital policy and/or regulation.
• Facilitates effective and efficient patient care during the hospital stay. Interacts professionally with patient/family for comprehensive assessment for discharge needs taking into account the patients needs, current and prospective functional capacities, follow-up services (i.e. durable medical equipment, home health, and/or placement), resources, and support systems
• Documents timely regarding patients problems, goals, plans, and/or social service interventions
• Maintains current knowledge of resources available within the community and supply of resource materials to distributed to patients when needed
• Coordinates and provides tours of the facility for potential admissions and/or community agencies

B. Social Worker Assistant

• Acts as a liaison between the patient, family members, the interdisciplinary team and community to assure that services to meet the patients needs are initiated and mete in accordance with their plans of care and treatment
• Coordinates with local or state agencies and programs providing services to children, such as Regional Center, Child/Adult Protective Services (CPS/APS), California Childrens Services (CCS)
• Collaborates with case management the coordination of patient and caregiver training
• Coordinates with case management the scheduling of patients appointments and arranges for transportation
• Schedules on-site appointments for psychological services as needed by patients
• Documents activities related to social services, discharge planning, community referrals, and coordination of patient services
• Participates in the development and implementation of Rights and Responsibilities policies, guidelines and forms
• Demonstrates an ability to be flexible, organized, and function under stressful situations

C. Support to Licensed Clinical Social Worker (LCSW)

• Assists the Licensed Clinical Social Worker (LCSW) in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this hospital
• Completes psychosocial assessment for each patient and identifies social, emotional, and psychological needs
• Assists with suicide screening assessment according to hospital policy
• Provides support and education to patients and their family members to assist in short or long term placement and referring them to the appropriate social service agencies
• Provides interventions to address events that occurs during inpatient hospital admission

KNOWLEDGE OF HEALTH CARE ENVIRONMENT:

A. Practice Knowledge

• Demonstrates knowledge of current practice and the roles and functions of patient care team members as applicable to job
• Ensures compliance with the state and federal regulatory agency standards, and policies of the organization
• Adheres to professional association standards of practice as applicable to job

B. Patient Safety/Risk Management

• Supports the development of an organization-wide patient safety program
• Maintains and ensures patient confidentiality at all times.

C. Performance Improvement/Outcome Measurement

• Knowledge of the organizations quality assurance performance improvement (QAPI) program

COMMUNICATION AND RELATIONSHIP MANAGEMENT:

A. Effective Communication

• Demonstrates effective interpersonal communication skills
• Provides communications that is clear and effective.
• Uses positive verbal/nonverbal communications

B. Relationship Management

• Builds collaborative relationships in the organization
• Exhibits effective conflict resolution skills

PROFESSIONALISM:

A. Personally and Professionally Accountable

• Holds self and others accountable for mutual professional expectations and outcomes
• Adheres to the organizations professional attire (dress code) policy
• Treats our customers with respect and courtesy. Keeping their information confidential.
• Demonstrates a behavior which is always willing to assist
• Complies with the organizations code of conduct and compliance standards
• Maintains proper use of timekeeping system to record time

B. Career Planner

• Maintains professional license and/or certification as applicable to job
• Acts on feedback about personal strengths and weaknesses
• Completes annual organization education requirements
• Completes annual employee health requirements

C. Trustworthy

• Prudent in showing care for staff organization
• Consistently reliable, truthful and honest
• Ability to hear and convey important and difficult information up and down the organization
• Maintains a level of competency to provide reliable positive outcomes in areas of responsibility

DESCRIPTION OF

PHYSICAL DEMANDS

CHECK APPROPRIATE BOX FOR EACH OF THE FOLLOWING ITEMS TO BEST DESCRIBE THE EXTENT OF THE SPECIFIC ACTIVITY PERFORMED BY THE STAFF MEMBERS IN THIS POSITION

PHYSICAL DEMANDS

On-the-job time is spent in the following physical activities

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This job requires that weight be lifted or force be exerted. Show how much and how often by checking the appropriate boxes below.

This job may have special vision requirements. Check all that apply.

• Close Vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet or more)
• Color Vision (ability to identify and distinguish colors)
• Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• Depth Perception (three-dimensional vision; ability to judge distances and spatial l relationships)
• Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)
• No Special Vision Requirements

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

WORK ENVIRONMENT

This job requires exposure to the following environmental conditions.

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The typical noise level for the work environment is:

Check all that apply.

Hearing:

Ability to hear alarms on equipment

Ability to hear patient call

Ability to hear instructions from physician/department staff

REPETITIVE MOTION ACTIONS