Lead Customer Service Associate-Full Time Job at Price Chopper
Lead Customer Service Associate
Responsible to greet, make eye contact, and “Thank” each guest that you service. Responsible for delivering a friendly, helpful, easy, and safe shopping experience, that meets our guests’ expectation. Responsible for projecting oneself in a professional manner in accordance with our dress code and personal grooming policy. Responsible for working in a safe manner and for maintaining a neat and clean work area at all times in accordance with our policies and procedures. Responsible for assisting the Assistant Customer Service Team Leader Office in the supervision of the Guest Service area. Responsible for assisting the Assistant Customer Service Team Leader Office with daily cash and sales activities. Responsible for training and coaching Guest Service teammates in order to ensure that we are delivering an exceptional shopping experience to our guests. Responsible for accurately processing all guest transactions including but not limited to check cashing, bill payment, ATM transactions, Lottery, Western Union. Responsible for ensuring that the Guest Service area and related items are properly secured while working and at the end of each shift. Responsible for communicating new policies or promotional programs to our guests. Responsible for performing other related duties as assigned by management and adhering to all company policies and procedures.
Job Type: Full-time
Pay: $15.50 - $17.55 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Weekend availability
Work Location: In person
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