ESSENTIAL FUNCTIONS:

Responds to and consistently meets the needs of internal clients. Supports and cultivates new ideas and methods to deliver business solutions. Identifies ways to increase efficiencies or improve product or service. Delivers assignments/projects on time and completes all aspects before delivering to internal clients. Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business. Keeps track of existing products/services and/or progress on new initiatives. Prepares project plans that aid in moving project forward. Stays up to date with the latest developments in the profession. Develops skills to handle increasingly complex matters. Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy. Politely gives consistent, timely and accurate information and finds answer when unsure. Consistently demonstrates superior customer service skills and acts as a positive role model for all internal and external guests.

Assists the Scheduling Manager in all scheduling and administrative responsibilities for the assigned areas at Bally’s Caesars and Harrah’s Atlantic City properties. Provide superior internal service to all operators and team members in a helpful and responsive manner. Return phone calls and inquiries within same day. Create a welcoming and responsive environment for all team members. Assist Scheduling Manager with generating schedules. Administer PTO, Attendance, Payroll, FMLA and other administrative support duties. Administer payroll; approve and correct time, monitor daily departmental time reports, adjust job/department codes as necessary. Administer attendance tracking programs and generate notices as applicable. Administer PTO process (approvals/entry) and LOA processing & tracking. Perform administrative tasks including filing, reviewing, preparing documents/reports, communicating information. Assist the Scheduling Manager on any special administrative assignments, such as in-house training, reporting, or other administration. Partners with operational leads to identify process improvements, and is responsible for helping drive the application of LEAN and Six Sigma methodologies. Measures key aspects of departments’ current process and collects relevant data. Analyzes the data to verify cause-and-effect relationship. Creates documentation representing the current process flows for each interdepartmental Kaizen event. Guides the interdepartmental Kaizen team in their observations and findings and provides follow-up documentation exampling the recommended changes for improved efficiencies and waste reductions.

EDUCATION/SKILLS/EXPERIENCE:

College degree preferred. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must possess excellent verbal and written communication skills. Proficient in all Microsoft Office programs, particularly Excel, Access and Word. Fluent in English.

DISCLAIMER:

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”