Key Holder (Yucca Valley Location) Job at Grocery Outlet

Grocery Outlet Yucca Valley, CA 92284

Individuals hired in this position must possess a strong sense of urgency and a positive can-do attitude. In addition, having a friendly and upbeat personality are essential. Being self-motivated and self-directed are key to your success in this position.

Below listed are the general job duties and functions that you will perform on a daily basis:

  • Works safely at all times and follows all established safety guidelines and procedures.
  • Leads and manages all register procedures and cashiers.
  • Ensures customers receive outstanding service by training, coaching and mentoring cashiers to greet and acknowledge every customer, inquire if any assistance is needed, listening to the needs of customers, maintaining solid product knowledge, and expressing appreciation for shopping with us.
  • Responsible for implementing and maintaining daily schedules for the cashiers.
  • Responsible for training, performance and productivity of all cashiers.
  • Maintains friendly and respectful decorum at all times toward customers, co-workers, vendors and all others.
  • Ensures the accurate and efficient operation of all cash registers; includes cash management, balancing registers, providing change, processing overrides, approving returns and exchanges and monitoring the honesty and accountability of cashiers.
  • Perform cashier audits to ensure compliance and accuracy.
  • Ensure the cleanliness and organization of all shopping carts and store front, including the parking lot.
  • Controls cashier workload, ensures break schedule is followed, and keeps work flow constant.
  • Ensures the cashiers follow company policies regarding cash management, alcohol and credit card transactions.
  • Periodically, walks store to ensure awareness of promotional and sales items as well as weekly advertisements.
  • Monitors new cashiers and ensures that all training procedures and policies are being followed. If an employee issue arises with a cashier, works with the owner to correct.
  • Manages store safety procedures, meetings and paperwork.
  • Performs other duties as required or requested by the Owners.
  • Ability to process transactions at the register.
  • Ability to use Excel and MS Word or similar programs.
  • Excellent communication and interpersonal skills for dealing with customers and other staff members.
  • Must have basic knowledge of math, weights and measures; ability to read, count and write to accurately complete required documentation.
  • Must maintain the highest level of customer service at all times.
  • Must be able to work under high volume conditions with little supervision.
  • Ability to adapt and be flexible in a variety of situations.
  • Must have excellent attention to detail.
  • Must have excellent organizational skills and the ability to multitask.
  • Must be able to support and contribute to team goals.
  • Ability to lift 25lbs without assistance.
  • Ability to stand 100% of shift.

Able to work weekends, evenings

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Weekly day range:

  • Weekend availability

Experience:

  • Customer service: 1 year (Preferred)
  • Retail Store Managers: 1 year (Preferred)

Work Location: In person




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