The judicial collections manager position is responsible for the following:

• Monitoring and negotiating the collection of overdue accounts
• Filing liens, judgements, satisfactions, and other documents with the courts
• Attending court hearings related to delinquent customer accounts
• Working with outside third-party collection agencies employed by Heller’s Gas
• The candidate must possess considerable skills in communication, organization, problem solving, critical thinking and sound judgment

Responsibilities and Duties:

• Initiate collections-related correspondence with customers regarding past-due balances
• Educate customers on account status, alternate payment plans, and consequences of failure to pay
• Perform pre-filing research for legal and court documents
• File necessary documentation to seek liens and judgements against substantially overdue accounts
• Attend court hearings to represent the company in regards to delinquent customer accounts and other such matters
• Monitor pay status of accounts to satisfy open liens or judgements and file letters of satisfaction once paid in full
• Communicate with courts regarding open cases and coordinate all aspects of legal process
• Coordinate with outside third-party collection agency and monitor/reconcile recoveries
• Evaluate and submit accounts for write-off as considered necessary
• Develop and maintain tracking and filing system
• Coordinate with accounts receivable and credit/collection departments
• Implement policy and procedure regarding collection practices
• Prepare reports for management as considered necessary
• Act as a representative of the company with a sound knowledge of legal process, policy and procedure

Education and Experience:

• Associates degree preferred but not required
• Minimum of 3-5 years of relevant experience preferred
• Familiarity with Microsoft Office products
• Employment is conditional on verification of clean driving record, background check(s), and pre-employment/random drug testing

Competencies:

• Communication
• Organizational skills
• Attention to detail
• Team oriented

Available Benefits:

• Comprehensive benefits package
• 401(k) and profit sharing
• Paid holidays & vacation/sick time

Supervisory Responsibility:

• Possible

Work Environment:

• This job operates in a professional office environment and requires the use of standard office equipment such as computers, phones and photocopiers/scanners

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type / Expected Hours of Work:

• This is a full-time position and regular work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. with the ability to work outside of or in addition to those hours as needed

Travel:

• Travel expectation is approximately 25%

Other:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• Heller’s Gas is an Equal Opportunity Employer