Jiffy Trip Assistant General Manager Job at JIffy Trip

JIffy Trip Enid, OK 73703

Are you looking for the next step in your leadership journey? Do you have a passion for working with employees to help them be successful? Are you striving to be a General Manager one day? If so, we may have the right opportunity for you. Jiffy Trip is now hiring Assistant General Managers for our stores located in Enid, OK, Ponca City, OK and our new store located in Fort Smith, Arkansas. Starting wage is $17 - $19, depending on location.

The Assistant General Manager will assist the General Manager in the day to day store operations, including scheduling, training, and supervising employees. The Assistant General Manager, along with the General Manager, is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

The Assistant General Manager will assist in the following Responsibilities:
  • Run the store in the absence of the General Manager
  • Assist in recruiting, recommend for hire, onboarding and training of positive individuals to become members of the Jiffy Trip Team, ensuring excellent customer service.
  • Motivate, encourage, and challenge store team members.
  • Resolve customer complaints, in a timely and professional manner.
  • Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
  • Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
  • Maintain quality brand image standards.
  • Assist General Manager with coaching and discipline of all store team members, according to company policy.
  • Assist General Manager with monitoring daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by policy and process.
  • Complete daily paperwork, computer entry and scans in a timely manner as established by company policy and process.
  • Monitor cash over/short and inventory shrinkage.
  • Conduct Store meetings along with or in the absence of the General Manager.
  • Have the physical ability to perform all duties of a Store Sales Associate regularly.
  • Follow and enforce all Company Policies and Established Procedures in the store Operations.
  • Implement Monthly promotions, ensure all POS advertising/signage is properly posted at the proper time.
  • Communicate and perform all price change requests as requested by the General Manager or COO.
  • Implement and enforce all merchandising and vendor policies and procedures as directed.
  • Enforce all Safety and Security policies and procedures and report any and all unsafe conditions.
  • Assist General Manager in conducting regular safety Meetings and document attendance.
  • Assist General Manager with processing all employee and/ or customer incidents or accidents following company procedure.
Education: High School Diploma or General Equivalency Diploma (GED)
Experience: 3-5 years Assistant Manager or other management experience; Retail or convenience store background preferred.


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