IT Support Specialist Job at Travel Nurse Across America, LLC/TNAA

Travel Nurse Across America, LLC/TNAA North Little Rock, AR 72118

TNAA was founded in 1999 by people who believed they could change the travel nursing industry for the better. This vision, along with a culture of honesty, transparency, and unmatched customer service, continues to guide our growth. We are now one of the fastest-growing healthcare staffing firms in the country!

Our employees enjoy a fun, casual atmosphere where hard work is rewarded, and taking time to celebrate our success is a high priority. Our employees are also committed to our Core Values.

  • Own Your Relationships: Engage others with clarity, transparency, and care.
  • Obsess Over the Experience: Distinguish yourself by providing the best possible experience every time.
  • Simplify the Process: Use your unique skills to make the complex easy.
  • Defend Our Culture: Embrace and encourage the principles that define our company.

Here's what you'll be doing:

  • Properly document and track trouble tickets to resolution
  • Walk employees through simple troubleshooting and resolution process
  • Utilize excellent service skills to exceed support expectations
  • Work with IT resources to recommended modifications and/or improvements
  • Preserve and grow knowledge of help desk procedures, products and services
  • Hands on/working experience with installing, upgrading, configuring, troubleshooting, performance tuning of PC’s/Laptops
  • Ability to deploy hardware, install software, maintain inventory records
  • Ability to diagnose and resolve technical issues effectively and in a timely manner.
  • Other duties as assigned.

Here's what we're looking for:

At least two plus years related experience and/or training.

Compensation:

The base salary range for this role is $21.63-$24.04/hr. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.

Benefits:

TNAA offers a competitive compensation and benefits package that offers Medical, Dental, Vision, Life, and Long-Term Disability insurance plans that start the first day of employment. TNAA also offers short-term disability, accident insurance, critical illness, legal assistance, identity protection, pet coverage, a retirement plan with employer match, and a generous vacation plan that includes 8.5 paid holidays. Here is a link to our benefits package. www.tnaa-internalbenefits.com

Travel Nurse Across America is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. TNAA is committed to the principle of equal opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. It is TNAA's policy to provide equal employment opportunities without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by applicable laws. TNAA will not tolerate discrimination or harassment on any of these characteristics.


https://www.eeoc.gov/employers/eeo-law-poster




Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.