IT Site Administrator Job at Renuity
Overview:
Working at Renuity
“It’s a lifestyle”, our employees say. It means working in an environment of collaboration, respect, diversity, shared values and a passion for growth. That’s why Titan Holdings, our Parent Company, was recently featured in the Financial Times 2021 list of Americas’ Fastest Growing Companies. Whether you work in the field, a distribution center, a division location, or at the Coral Gables, Florida “Home Base” location, you work with team members who embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become THE most trusted name in home improvement.
We, at Renuity strive to instill and maintain these core values, by being:
Collaborative – We get farther, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork
Innovative – We challenge industry norms and take intelligent risks to discover better ways to serve our customers
Principled – We do the right thing – no matter what. We go to great lengths to ensure our customers, employees and partners have a world-class experience and are treated fairly
Enthusiastic – We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners
What we offer:
Renuity, LLC provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Renuity is hiring an
IT Site Administrator to join its IT team in Madison, WI. The Site Admin is responsible for providing daily support and management of our corporate Business Productivity, Collaboration and Desktop systems. This position works closely with the Security and Infrastructure Team and other members of Technology to ensure secure and efficient delivery of IT Services to the whole organization.
Working at Renuity
“It’s a lifestyle”, our employees say. It means working in an environment of collaboration, respect, diversity, shared values and a passion for growth. That’s why Titan Holdings, our Parent Company, was recently featured in the Financial Times 2021 list of Americas’ Fastest Growing Companies. Whether you work in the field, a distribution center, a division location, or at the Coral Gables, Florida “Home Base” location, you work with team members who embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become THE most trusted name in home improvement.
We, at Renuity strive to instill and maintain these core values, by being:
Collaborative – We get farther, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork
Innovative – We challenge industry norms and take intelligent risks to discover better ways to serve our customers
Principled – We do the right thing – no matter what. We go to great lengths to ensure our customers, employees and partners have a world-class experience and are treated fairly
Enthusiastic – We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners
Value-Driven – We have an unrelenting focus on creating value for our stakeholders. We reward performance that increases the value of our company, and we live a culture where everyone thinks and acts like an owner
We hope this information is helpful to you in making the right decision when choosing your next employer!
What we offer:
Competitive salary of $65K-$75K/yr based on experience- Full benefits offered: health, dental, vision, disability
- 401(k) matching
- Paid time off and holidays
What You'll Do:
Oversee daily operations and manage tasks assigned to you for ongoing technology projects- Interface with business leaders to assess needs and define technology to support their team needs
- Keep abreast of new trends and best practices in technology landscape and propose potential solutions to enhance efficiency and security of operations
- Create and govern overall service and departmental standards and practices and ensure adherence
- Keep project management tools up to date with task status for companywide communication
- Provide support in person, over the phone, or via remote access
- Diagnose issues with computer software, peripherals, and hardware
- Talk to clients through basic problem-solving processes
- Provide end user training, as needed
- Communicate planned outages to all affected users and to upper management
- Work with vendors to open and escalate support tickets when necessary
- Install and upgrade hardware and software systems
- Follow up with clients
- Complete support tickets
Travel:
- Some required as needed
What You'll Bring:
Good project management skills and a positive attitude- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
- Creative and analytical thinker with strong problem-solving skills
- Must demonstrate good communication skills
- Ability to communicate detailed or technical information clearly, accurately, and concisely
- Experience interacting with customers, clients, and management
- Ability to follow procedures and respect confidentiality
- 2 - 5 years working in technology as a site manager, system administrator, or technology operations
- Knowledge of computer software systems, including Office 365
- Firm grasp on IT infrastructure and operations best practices
- Strong leadership skills and ability to perform a wide range of duties
- Outstanding communication and interpersonal skills
- Excellent organizational and time-management skills
- Experience with Windows endpoint, server, and Active Directory infrastructure, Azure/Microsoft 365
Renuity, LLC provides the following inclusive hiring information: We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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