Great Company. Great People. Great Career.

If you want to work for a company that invests in you and your community, check out our Claims Adjuster position! As a Claims Adjuster, you’ll learn to review insurance claims, personal property reports, request and issue settlements and determine coverage and payment of claims. The Claims Adjuster is a great way to dive into the company, invest in your future and partner with our customers for a world class customer experience. With endless career paths you can work at a company you love and start a position that puts you on a career path for success. Take the first step - It’s just the beginning!

You could be paid:

• Annual potential earnings - $38,000 – $43,000
• Average annual income varies depending on education, experience, and various bonuses

As a Claims Adjuster and a Team Member at Home First Agency, you can enjoy these benefits:

• Medical and Dental Plan with Prescription Coverage and Vision
• 401(K) includes 100% company match of the first 4%
• Paid time off days (PTO), paternal leave, and holidays
• Tuition Assistance for your first degree!
• Work-life balance
• Community involvement including Volunteer Paid Time Off (VTO)
• Collaborative and energetic work environment-teamwork
• Professional development and promotion opportunities-culture of mentoring
• Generous BONUSES!!!

Here’s what you can expect in the role as a Claims Adjuster:

Claims Adjusters are responsible for following proper claim timelines and working effectively with insured customers to resolve property insurance claims.

Job Duties:

• Take recorded statements of insured/claimant and evaluate personal property reports.
• Determine coverage and payment of claims.
• Request and issue settlement checks.
• Negotiate effectively and fairly with claimants.
• Maintain professional and constant dialogue with claimants.
• Handle some outside claim work with applicable.
• Performs other duties as assigned.

What you’ll need to qualify:

• High School Diploma or GED required.
• One year property and casualty insurance claims experience preferred, but not necessary.
• Must learn all policy coverage’s, insurance terminology and be able to articulate same.
• Effectively communicate via phone and computer; position involves extensive phone work.
• Must be efficient at multi-tasking and thinking “on-the-fly.”
• Great attention to detail and organizational skills.
• Willingness and ability to complete assigned work efficiently.
• Willing to learn, hard-working, determined and assertive.

But also, remember you:

• Must be able to remain in a stationary position 75% of the time.
• Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machines, and computer printer.
• That 90% of communication methods are completed over the phone. Must be able to exchange accurate information at all times.
• Ability to identify and assess account status and determine appropriate process.
• Constantly works in an indoor temperature controlled, sealed window office environment.

Here are some more reasons to choose Home First Agency!

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Home First Agency provides competitive 401K programs, including investment options and company matching for employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of Home First Agency’s commitment to Opening Doors to a Better Life , HFA is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At HFA, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.
• Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.

Home First Agency is committed to a diverse and inclusive workplace. Home First Agency is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.