<p>Title: Insurance Follow up Representative &nbsp;Location: Menomonee Falls, WI 53051 &nbsp;Duration: 13 Weeks, 40 hours per week &nbsp;Schedule: 8-4:30pm Two years of business office experience in billing, customer service, or collections in a healthcare environment is required. &nbsp;Responsible for researching and resolving all unpaid insurance claims and following up on all customer inquiries/complaints related to unpaid balances. &nbsp;Other duties as assigned. &nbsp;Answers patient calls and researches and responds to patient concerns within 24 working hours. &nbsp;Maintains knowledge of complex reimbursement methodologies in Managed Care contracts including DRG, per diem, per visit, fee schedule and surgical group methodologies. &nbsp;Applies knowledge for accurate resolution of claims within contract terms. Uses knowledge of hospital policy, department procedures, Wisconsin Uniform Billing Regulations (UB04 Mannual), HMO/PPO agreements and other contractual arrangements to maintain accounts receivable, manage commercial payors, and manage appeals. &nbsp;Serves as back-up to person primary on taking incoming calls. Monitors que light to ensure minimal wait times for patients in call que. &nbsp;Identifies denial trends and reports issues to Insurance Follow-up Coordinator/Insurance Follow-up Supervisor for escalation with payer liaisons. &nbsp;Participates in cross-training efforts for specific systems based on goals set by the PFS department. &nbsp;Addresses accounts qualifying to workstation within one week utilizing system specific follow up procedures. &nbsp;Coordinates efforts with ancillary departments as needed in a timely manner for effective resolution. &nbsp;Updates new insurance information received on an account to reflect accurate insurance plan coding to ensure accurate statements are mailed to patients. &nbsp;Uses transaction codes specific to each system and links those to UB 1500 bills and agreements to process follow-up functions. &nbsp;Updates and verifies payor specific account information. &nbsp;Skills: &nbsp;Two years of business office experience in billing, customer service, or collections in a healthcare environment is required. &nbsp;.</p>

Job Type: Contract

Salary: $18.13 - $26.87 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Menomonee Falls, WI: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Word (Preferred)
• Customer service (Preferred)

Speak with the employer
+91 7323079722

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