Inside Parts Sales Representative (FT) Job at Cox Automotive Mobility Fleet Services
Cox Automotive, the largest independent fleet maintenance company in the country, is currently hiring an
Inside Parts Sales Representative. As a
Inside Parts Sales Representative, you will be responsible for portraying a welcoming and positive image as they assist customers with parts purchases over the telephone and in person.
Duties/Responsibilities:
- Ensuring the showroom is properly stocked, priced and presentable.
- Assisting co-workers with stocking product, organization, freight issues, staging, etc.
- Working with The Service Department to coordinate parts requirements for all service functions.
- Working with the Parts Manager to minimize carrying costs and maximizing profits while meeting customer requirements.
- Identifying and recommending new opportunities to purchase, stock and sell parts.
- Reach out to Sales department to coordinate parts requirements for all service functions.
- Maintain a working knowledge & understanding of product specifications, features, benefits & advantages across all product lines.
- Communicate with customers in person, via email, fax, or phone to assist with parts purchases.
- Gather necessary paperwork and upload into system for records.
- Exhibit’s ability to remain calm and polite when dealing with frustrated customers and/or technicians.
- Maintains professional but friendly demeanor.
Requirements:
- High School Diploma or GED.
- Two (2) plus years’ experience in the Auto Repair, maintenance, parts sales, or counter experience industry.
- Excellent Microsoft Excel skills.
- Experience with Microsoft Outlook and Microsoft Word.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Maintains professional but friendly demeanor.
- Demonstrates strong interpersonal and customer service skills.
- Communicates clearly and effectively.
- Pays close attention to detail.
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