SUMMARY
The primary purpose of this position is to operate the heating,, cooling, ventilation and hot water boiler systems in the public housing developments of the Cambridge Housing Authority (“Authority” or “CHA”). The Heating Plant, HVAC Technician/Master Plumbers install and services and fires low pressure boilers; maintains, adjusts and makes repairs to boiler systems, cooling systems, ventilation systems, heating and hot water equipment and all secondary equipment; and keeps logs and creates reports as required.
All activities must support the Authority’s strategic goals and objectives and produce results that accomplish the goals of the Operations department.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
High school diploma, GED or possession of a vocational technical certification beyond high school and a minimum of five to seven years of experience servicing and maintaining housing plant equipment and systems, including the replacement and installation of valves, pipes and fittings, boilers, pumps, heat pumps, controls and other associated devices. At least one year of experience in a supervisory or leadership capacity is required. Possession of valid Massachusetts Masters Plumbing License is required. Working knowledge of the Massachusetts Plumbing and Building Codes and all local and federal codes related to plumbing. Must have valid Massachusetts driver’s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered.

Technical Skills
To perform this job successfully, an individual should have a strong background in math, measurements and safety as well as experience in heating, ventilation and cooling and boiler systems and hot water equipment. Basic knowledge of general computer programs (MS Office) for some administrative work pertaining to inventory and training is desirable.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

• Implements preventative and routine maintenance schedules for each heating, ventilation and cooling plant and systems distribution, including complete written instructions and diagrams identifying various valves and parts, which shall be treated under the preventative maintenance program
• Responsible for submitting written recommendations based on personal surveys for repairs required to maximize safety and efficient operations no later than sixty days prior to the heating season (September 15)
• Develops and arranges formal and/or informal training programs for assigned maintenance personnel, Mechanics, Mechanic Aides, Laborers, and Managers in order to teach them the routine operation and maintenance of heating plants and systems
• Prepares surveys and specifications relating to new and existing heating, cooling and ventilation systems as may be required in substantial rehabilitations
• Reviews plans, specifications and blue prints and reports finding to Director of Maintenance
• Develops an apprentice training program for the heating Plant Trainee, which includes written materials, on-the-job training and formal schooling
• Performs routine monthly and annual inspections of HVAC systems and related systems at all Authority developments; documents routine findings and recommendations in writing regarding ongoing maintenance, preventative maintenance, equipment replacement, and inventory
• Maintains an inventory list of essential replacement parts at all boiler plants and HVAC systems to minimize the disruption of heat and hot water for the development. Maintains an inventory of essentials parts for repairs to all equipment for building systems
• Performs major and technical repairs on HVAC and hot water systems beyond the steps of normal routine and preventative maintenance; includes pipefitting, complete valve replacement, major burner and motor repair. Performs service on all boilers and equipment following manufacturer’s recommendations on annual basis, including cleaning and parts replacement and calibration and efficiency testing and reporting.
• Maintains a list and makes copies available to each manager and/or foreman of equipment under warranty and the vendors that service them
• Maintains tools, materials and work space in a neat and orderly manner, observing all Authority and OSHA safety regulations
• Performs other related duties as assigned

COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:

Behavioral Competencies
Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.
Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers.
Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively.
Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.
Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Job Competencies

• Knowledge of policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned area of responsibility in the CHA
• Extensive knowledge of all applicable federal and municipal building, construction and property maintenance laws, regulations and codes related to plumbing, heating, air conditioning, and ventilation
• Knowledge of electronic, pneumatic, and mechanical boiler control systems
• Knowledge of HVAC control systems and building management systems (DDC)
• Knowledge of chilled water cooling systems, heat pumps, and air conditioning systems
• Working knowledge of ventilation and filtration systems and related controls
• Working knowledge of refrigerant piping and controls
• Working knowledge of basic power distribution systems related to HVAC systems
• Working knowledge of building HVAC commissioning process
• Thorough knowledge of occupational hazards and corresponding OSHA safety precautions necessary for safe performance of assigned duties
• In-depth knowledge of heating, cooling and ventilation and boiler systems
• Ability to arrange and create training manuals and programs for trainees
• Ability to use English grammar to prepare service requests, maintenance and inspection reports
• Ability to read and understand complex repair and service manuals, diagrams, and instructions/warnings
• Ability to establish and maintain effective working relationships with employees, officials, suppliers and the general public
• Must be available for emergency overtime duty as required

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk over wet and slippery concrete surfaces; use hands for gripping, handling or feeling; reach with hands and arms; stoop, kneel or crouch; climb ladders, stairs and over boiler room equipment; and talk and hear. Specific vision abilities include close and distance vision, color vision, peripheral vision, depth perception and ability to adjust focus in order to avoid injury from overhead piping and rotating machinery. The employee regularly works with alkaline and acidic chemicals used in boiler water treatment; and must also regularly lift objects weighing up to 60 pounds.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee frequently works near moving mechanical parts or in adverse weather conditions, such as such as: sleet, snow, heat, cold, dust and dirt, as well as cramped quarters and high places. Exposure to moderate risks and discomforts such as high levels of noise and/or vibration, dust, grease, unfavorable weather conditions, electrical shock hazards, chemicals and skin irritants. The noise level in the work environment is moderate to loud.