Qualifications

Education

High school diploma or the equivalent.

1. Prepares enrollment packages and conducts enrollment meetings for eligible participants. Ensures that all eligible staff members are enrolled in a timely and accurate basis. Removes staff from benefits plans upon termination of employment.
2. Processes all benefits changes that occur during the year on a timely and accurate basis, including the management of the open enrollment process.
3. Responsible for managing of the COBRA functions.
4. Reconciles monthly billing statements for all company-sponsored health plans (supplemental insurance, Four Queens, Binion?s, and TLC properties).
5. Provides benefit information and materials to all employees in response to in-person, telephone, or written requests.
6. Maintains records of enrollments.
7. Quarterly hourly reports, minimum wage reports, and scanning insurance files into DataMagine.

8. Acts as liaison with various vendors for the purpose of giving and receiving information and reconciling errors, which includes claims resolution. Maintains records of all vendor-related correspondences.
9. Assists with special Human Resources projects.
10. Other duties as assigned.

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Working conditions are normal for an office environment. Work may require early morning, evening and weekend work.

Physical Requirements

Specialized Work Experience

1. Knowledge of Microsoft Office and telephone protocol. Computer literate with emphasis on Word and Excel. Duties require professional verbal and written communication skills. Position requires attention to detail and excellent organizational and multi-taking skills. This is normally acquired through a high school diploma and or equivalent and a combination of two years administrative and or payroll experience.
2. Experienced in or ability to learn JD. Edwards and Kronos system.
3. Ability to present a professional appearance and provide a positive company image to the public.
4. Work requires willingness to work a flexible schedule.

General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.