Human Resources Assistant - Benefits Job at Dana-Farber Cancer Institute
Overview
The Benefits Assistant provides administrative and customer service support to employees of DFCI with a focus on benefits but could include inquiries from other areas of Human Resources.
This job is fully remote however, candidates must reside in and work full-time from one of the New England states (ME, VT, NH, MA, CT, RI).
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
- Administers the day-to-day administration of employee benefits programs such as medical, dental, vision, life insurance, disability and other benefits.
- Assist employees on eligibility, coverage, claims issues and other matters related to benefits.
- Maintains electronic records and documents.
- Conducts New Hire Orientation Benefits presentations.
- Assists in the communication of benefits, including annual open enrollment.
- Complete employment verification forms
- Triage employees questions to other departments with in HR as needed.
- Assists with projects.
- Other duties as assigned.
Qualifications
- High school diploma
- 1 year of experience in benefits, human resources support or other administrative support role
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Excellent customer service skills; strong oral and written communication skills
- Good judgement and ability to work autonomously
- Strong ability to analyze information and remedy discrepancies
- Proficient with Microsoft Office (Outlook, Excel, Word), PeopleSoft, and ability to assimilate vendor and other systems
- Attention to detail, organized, and a thoroughness in completing the work
- Ability to juggle multiple tasks and priorities within tight timelines, and have follow through skills
- Ability to build working relationships within and across teams
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
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