THE JOB: As a Housekeeping Supervisor, responsible for supervising Housekeeping staff to ensure housekeeping quality standards are met and goals for the housekeeping department are achieved. Builds and supervises teams effectively. Trains and coaches housekeeping staff in specific cleaning and housekeeping job tasks and in completion of daily schedules. Conducts new team member training. Regularly tours assigned areas of the property to ensure housekeeping standards are met and checks productivity in completion of assignments. Coordinates cleaning and maintenance schedules according to guest needs, working with front desk and maintenance personnel.

YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Housekeeping Inspector requires skills such as patience, empathy, and a desire to provide excellent service for our guests.

Our CULTURE:

Estancia La Jolla is apart of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and most memorable experiences, we look for team members who share our core values of Passion, Integrity, and Respect. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!

One to two years increasingly responsible housekeeping experience in hotel environment required. Prior supervisory experience desired.

Requires ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of guest satisfaction.

Ability to monitor labor as required by anticipating business activity while ensuring that positions are staffed when and as needed and labor cost objectives are met.

Ability to serve needs of guests through verbal face-to-face interactions.

Ability to work on AM, PM, weekend and holiday shifts as required by operational needs.

The ideal candidate will have:

Experience within a hotel/resort environment

Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D