The Hampton Inn & Suites Sherman Oaks located in Sherman Oaks, CA is seeking energetic and effective Hotel General Manager to join our team. The ideal candidate is passionate about hospitality, is a hands-on leader and self-motivated.

Candidate should have 2 years of experience successfully managing a hotel's overall operation, successful budget controls while meeting all of the necessary quality standards, ability to maximize all revenues, and the desire to develop team members, while creating a motivating work environment and exceeding guest service scores. This is an exceptional opportunity for experienced qualified candidates.

Purpose of Position:

• Responsible for the overall profitable management of the property. Also responsible for marketing, establishing community relations, record keeping, employee staffing and training, controlling inventory, maintaining the physical plant, as well as, coping with the unexpected situations involving guests, employees, and the property.
• Essential Functions:
• Coordinate and supervise the various departments to ensure an environment in which high standards of comfort, service, and quality exist for our guest.
• Provide quality service for guests and maintain positive guest relations.
• Implement and maintain a positive marketing and sales program.
• Actively participate in business, community and civic affairs in local area.
• Maintain the physical plant in an attractive and economical manner in compliance with all brand standards.
• Ensure all reports of revenue, expenses, business volume, personnel, payroll and assets are submitted to the Management office as required.
• Ensure all policies, procedures, federal, state and local laws are adhered to by all employees, in regard to personnel, security, guest relations, safety, etc.
• Maintain an adequate inventory of supplies and achieve budgeted cost controls in breakfast supplies, linen, guest room supplies, cleaning supplies, chemicals, utilities, telephone costs, etc.
• Ensure personnel development so all subordinate personnel are receiving adequate training, development, motivation and performance review feedback.
• All other duties as assigned.

Experience or Training Required:

• Associates or Bachelors degree
• Previous AGM or GM experience

Qualification Standards

• Ability to be friendly and cheerful; interact easily with strangers.
• Ability to work well in stressful situations, remaining calm and demonstrating good judgment and self-control in emergency and difficult situations.
• Ability to delegate, give direction and set priorities.
• Ability to work independently with little supervision.
• Ability for strong organizational skills and strong detail orientation.
• Ability to use tact and diplomacy to resolve conflict.
• Grooming must meet property standards

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Night shift
• Weekend availability

Work Location: In person

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