Hotel General Manager Job at Avocet Hospitality Group
The Admiral hotel, located in the heart of Mobile is seeking to hire an energetic leader who has a passion for serving their employees, growing their managers and providing exceptional customer service to hotel guests.
POSITION SUMMARY:
The General Manager is responsible for all aspects of the Hotel operation. The GM should be an ambassador for the brand and provide leadership and strategic planning to all departments in support of our Service Culture while maximizing Guest Satisfaction and Operational Efficiency.
MAIN DUTIES AND RESPONSIBILITIES:
Oversee the operational functions of the Hotel
Hold regular meeting with Department Heads
Ensure compliance with SOPs
Lead all key property issues related to Capital Projects
Responsible for the preparation, presentation and subsequent achievement of the Hotel’s annual Operational Budget and Capital Budget
Monitor and manage ongoing profitability
Ensure Revenue and Guest Satisfaction targets are met or exceeded
Ensure all decisions are made with the Hotel’s best interests at heart
Develop improvement actions, carry out cost saving measures
Compile monthly Performance Report for the Hotel
In conjunction with the Revenue Manager and F+B Director develop accurate 90 days Forecasts
Help in procurement of supplies and negotiate contracts with third party suppliers
Be responsible for Department Heads and take ownership of all guest complaints
Provide effective Leadership to all Hotel Team Members
Respond to audits to ensure continuous improvement
Manage and Develop the Hotel Executive Team to ensure the development of bench strength
Responsible for OSHA, Fire regulation and other legal requirements
SUPERVISORY RESPONSIBILITIES:
Assistant General Manager, F+B Director, Executive Housekeeper, Chief Engineer, DOS, People & Culture Manager
JOB REQUIREMENTS:
Education: College degree in Hotel Management or equivalent work experience preferred. Considerable F+B experience preferred.
Experience: At least 10 to 15 years in the Hospitality industry, with significant experience in the Hotel Management sector preferably as GM, AGM, Rooms Director or F+B Director
Skills:
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high pressure situations with minimal supervision
Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests
Must have the ability to understand and analyze complex information and data from various sources
Must be effective at anticipating and handling problems in the workplace
Must be able to understand and affect financial information
Must be able to work flexible shifts with an average of 50+ hours per week
Maintain regular attendance in compliance with Hotel standards and as required by scheduling, which may vary from week to week according to the needs of the Hotel
Maintain high standards of personal appearance and grooming.
Comply at all times with Admiral and Avocet Hospitality Groups standards and regulations to ensure safe and efficient Hotel operations.
WORKING CONDITIONS:
This is NOT a desk position. The General Manager will be a dynamic figure in the Hotel that will affect and “touch” each Department during the shift
Equipment to Be Used: COMPUTER - Fluency in Microsoft Office and Google Suite
PMS - Opera Cloud
POS - Micros simphony
Accounting Software - M3
Accounts Payable Software - M3
Payroll Software - ADP
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