Do you ENJOY great BBQ? Come join our team!

Salt + Smoke Company is more than just a highly successful local barbecue institution in St. Louis. We are committed to serve great food to our guests. We are proud of our work.

WHY? Teamwork, shared support, constant training and providing guests an exceptional dining experience with a genuine care for the highest quality food, atmosphere, and service!

ABOUT THE COMPANY:

The team at Salt + Smoke have been passionate about treating meat right for years and are excited to bring our St. Louis-style BBQ to the Delmar Loop, Hampton, St. Charles, Central West End and Ballpark Village neighborhoods. We do our best to bring you the best everything from our fries to our pies are made from scratch! Serving our community during this challenging time is essential.

Location

Hampton: 5625 Hampton Ave. | St. Louis | MO 63109

REASONS YOU'LL LOVE JOINING OUR TEAM:

• Our Culture: Within our Team, our customers, and our brisket, we are creating a culture of warmth and belonging, where everyone is welcome and supported. We are delivering our very best in all we do!
• Your Benefits: Our world-class benefits and programs for eligible part- and full-time team besties include base pay and bonus, benefits (Medical - PPO and HSA Plans, Dental, Vision coverage, Life & AD&D, STD, LTD, FSA Dependent Care), paid time off, holidays, employee discounts, 401(k) savings plan and perks!
• Earn more! We offer a competitive salary and reliable paycheck paid on a WEEKLY basis for all employees.
• Your Advancement Opportunities: We recognize the knowledge and the talent of our employees. We thrive with the growth of each team member. Internal Mobility matters and there is a career path for everyone: operations, corporate positions, commissary, management roles.
• Health and Safety: Keeping people healthy is a top priority in our restaurants. We continue to take all recommended medical and health precautions in our buildings and stores in addition to the ionization technology system from HVAC elements installed in our restaurants.

HOST:

YOU'RE A GREAT MATCH FOR THIS ROLE IF YOU:

If you thrive in a high-pressure, fast-paced environment, can simultaneously have a commitment for excellence, hospitality, multi-task, and remain positive and upbeat, we want to hear from you! We are looking for a talented Host with a passion for service, hospitality, and a commitment to help the restaurant run smoothly, for both the Front of House team and our guests.

You will report to the Front of the House Manager and General Manager.

ESSENTIAL FUNCTIONS:

When people come to dine at Salt + Smoke, the first person they will meet is you, the host. At this time, you become the face of the company. You are responsible for greeting our guests in a kind and welcoming manner and showing them to their table. The goal is to seat all guests according to our seating chart that follows a fair and accurate rotation. This is key to maintaining the flow and service of tables throughout a shift. Often times, this will include putting guests on a wait list and quoting appropriate wait times, being creative with table movement to accommodate larger parties, and answering basic questions about the store and menu. The host is also responsible for taking to go orders and distributing them as they come up. As a host, one of the key parts of being successful is to be able to remain calm, friendly, and courteous.

• Greet and thank guests, every customer, every time with warmth and kindness.
• Seat guests while maintaining a proper rotation.
• Add guests to our wait list system with accurately quoted wait times.
• Understand our reservation and seating policies and clearly communicate with guests.
• Take to go orders in person or over the phone, and accurately distribute them to guests as they come up, ensuring that payment has been collected.
• Finish all to go orders with to go sauces as indicated on the tickets.
• Answer phone calls and questions about store hours, reservations, wait times, and menu items.
• Maintain cleanliness of front door, inside and out, clearing window ledges from debris.
• Keeping the host stand organized
• Maintaining all menus, wiping them down, and alerting management when running low on menus, kid's menus, crayons, or bar menus.
• Ensure guests are always sat with appropriate menus and rollups at a CLEAN and sanitized table.
• Restock wipes, crayons, kids' menus.
• Help to maintain the retail shelf with t-shirts.

Knowledge and Skills:

• Excellent customer service, communication, and listening skills.
• Ability to understand and comply with proper seating chart rotation, reservation, and seating policies.
• Ability to process guest bills and payments in compliance with cash handling, credit card transactions, and gift cards.
• Attention to detail with good organizational and efficient time management skills.
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible, efficient, and polite.
• Ability to stand and be on feet for extended periods of time in varied climate conditions.
• Ability to carry and lift up to 50 lbs at times.
• Ability to work a flexible schedule, including evenings, weekends, and holidays. Scheduled days and times may vary based on business needs.

Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

EDUCATION AND EXPERIENCE:

• High School Diploma or GED preferred.
• Some experience preferred.

WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER: We are committed to a work environment that supports, inspires, and respects all individuals. We promote, support, thrive and celebrate diversity, inclusion, and culture, which connects the entire Salt + Smoke family.
Salt + Smoke Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

STAY CONNECTED WITH US:

• https://saltandsmokebbq.com/
• https://www.facebook.com/saltandsmokebbq/
• https://twitter.com/saltandsmokebbq
• https://www.instagram.com/saltandsmokebbq
• https://www.linkedin.com/company/salt-and-smoke/