Here at GEN Korean BBQ House - Ala Moana we are looking for a Host or Hostess to join our team and be the first point of contact for our guests. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Host or Hostess Responsibilities Include:

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed
• Prepare dining areas before guests are seated
• Decorate tables with candles, napkins, linens and flowers
• Place tableware and condiments on tables
• Serve water and welcome snacks, like breadsticks
• Refill beverages and take orders
• Remove dirty utensils and replenish, as needed
• Provide special silverware sets to families with young children
• Clean and reset tables after guests leave
• Maintain health and safety regulations at all kitchen and dining areas
• Deliver food orders from the kitchen to customers’ tables rapidly and accurately
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins
• Serve welcome drinks and hors d’oeuvres, upon guests’ arrival
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils
• Answer guests’ questions about ingredients and menu items
• Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
• Make sure families with young children get kids menus and special silverware sets

Benefits:

• Shift Meals
• Free Parking
• Medical & Dental Insurance

Pay: Starts at $12

Location:

GEN Korean BBQ House - Ala Moana

Ho'okipa Terrace Upper Level 4, near Macy's

1450 Ala Moana Honolulu, Hawaii 96814

Phone:

(808) 944-5227

If interested, please come to apply in person at our restaurant OR you may submit your resume here on indeed!

We look forward to meeting you!

Job Types: Full-time, Part-time

Pay: From $12.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Casual dining restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

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