Host / Hostess - Dining Room Job at Royal Oaks
Host / Hostess in Dining Room
$15.00 - $15.83 Hourly / No Gratuity
Must be 16 years of age or older
APPLY ONLINE AT: https://www.royaloaks.com/careers
Text us at 877-276-9256
Schedule:
Tuesday thru Saturday (4pm-9pm)
Part Time
We have 2 brand new restaurants on our campus that are not open yet. They will be open soon. Until they open, you may work similar hours as mentioned above and train in other campus kitchens awaiting their grand opening scheduled spring 2023. Once they are fully opened, you will then work the hours mentioned above. We apologize for any inconvenience.
Vaccinations Encouraged, Not Required
Our facility is
Independent
Living, Assisted Living and Memory Care
Working will give you freedom, values, friendships and purpose, come try it with us
MUST be able to obtain a Fingerprint Clearance Card (Paid for by Royal Oaks). This process will be a criminal background check dating back to the incumbents age of 18
PERKS:
(Subject to Change)
- Your weekly work schedule is distributed to you 3-weeks in advance via an App on your Smart Phone.
- $25 bonus if you stay 2+ hours later on your scheduled shift. No weekly limit.
- $50 bonus if you pick up an extra shift of minimum 4 hours. No weekly limit.
- $75 bonus if you pick up an extra shift of 7.5+ hours. No weekly limit.
WHO ARE WE?
- We serve over 1200+ meals daily
- We have over 130+ Food Service Staff Members and we are growing
- We have 5 onsite dining rooms, including Café Grill Dining, Casual Dining, Buffet Dining and High-End Scale Dining
- We have 4 kitchens, including 1 kitchen measuring at 4500 square feet
- We have a large Catering Department for onsite private events for our residents and staff members
- Our Executive Chef Paul Kennedy was trained by Chef Albert Henri Roux who was a three Star Michelin winner in the UK. Our Executive Chef Paul Kennedy has 20+ years experience working in London, Paris, Amsterdam, Dubai, Muscat, Doha, Bangkok & Washington DC. He is trained in cooking Classical French, Modern European, Middle Eastern Cuisine and Asian Cuisine. Follow him on Facebook or Instagram.
COMING IN SPRING 2023:
- We will open 3 more dining rooms, including Contemporary Dining, Café Grill Dining and Fine Dining
- We will install a Stone Pizza Oven currently being hand-built in Italy for casual and gourmet pizza's
- We will open 2 more kitchens, including 1 kitchen measuring at 3000+ square feet
- We are currently hiring and will be ramping up our hiring needs in January 2023
Location:
Royal Oaks Retirement Community
10015 W. Royal Oak Road
Sun City, AZ 85351
Cross roads are 99th Avenue and Grand Avenue, Sun City
Background Check:
- Royal Oaks is a Drug Free Workplace. Background checks, reference checks, TB testing, and drug screenings are part of the hiring process. Felony convictions should be disclosed, but will not necessarily bar a candidate from employment.
- Must be able to obtain a Fingerprint Clearance Card (Paid for by Royal Oaks). This process will be a criminal background check dating back to the incumbent’s age of 18 years. Royal Oaks will assist you with this process.
- Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical marijuana cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
It’s time to take that first step toward a lifelong career of providing great customer service! The experience you gain at the growing 625 resident (soon to be 825) and 375 employee (soon to be 400) community is unmatched. We pride ourselves in important, challenging, and rewarding work that has exceptional impact on the residents we see day in and day out. The experience and family-centered environment you encounter here can be taken anywhere and the opportunity to learn, grow, and excel is endless.
We offer the following benefits:
- Medical/Vision/Dental for full-time positions
- 403(b) Retirement Plan for full-time positions
- FREE Fitness Program available to all staff members
- Competitive Pay
- Paid Time Off
- Volunteer Time Off, donate your time to help others without dipping into your PTO
- Covered parking
- 20% off meals
- Free Starbucks Coffee!!
- Scholarship Program
- Employee Referral Bonus
- Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment
- Annual Shoe Reimbursement (for many positions)
- Uniform and apron (for many positions)
- Growth opportunities!
- Many more perks!
Position Summary:
Under the supervision of the Dining Room Manager and Assistant Dining Room Manager, presents a positive first impression of the dining room’s friendliness, excellent service and high standards. Greets guests upon arrival, ensures residents’ and guests’ dining experience is more than they expected and gives a warm and pleasant farewell to residents.
Major Duties and Responsibilities:
Maintains a cheerful, courteous disposition and a neat, clean and professional image.
Greets residents and guests upon entering the dining room and escorts them to the appropriate table. Offers assistance if necessary.
Keeps host/hostess station clean and organized. Ensures all menus are clean. Restocks necessary supplies and assists in keeping all dining and service areas up to standard.
Performs shift change and/or closing duties.
Answer telephone in a courteous manner and answers questions accordingly. Takes and manages reservations per dining room policy.
Keeps the Dining Room Manager and Assistant Dining Room Manager promptly and fully informed of all problems or unusual matters of significance.
Maintains confidentiality for residents to meet HIPAA guidelines.
Full understanding of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the Health Services Director, or President and Chief Executive Officer (CEO) incidents or evidence of resident abuse or a violation of residents’ rights.
May perform other duties such as assigned.
Attends and participates in training activities, meetings and seminars and assists other departments as needed.
Exhibit qualities of a team player and interacts courteously, appropriately with patience and concern for the needs of the elderly and maintains a positive attitude while interacting with residents, guests, families, and co-workers.
Addresses problems and conflicts in a professional and effective manner with supervised staff, allowing for opportunities of learning and growth, and facilitating such opportunities in a respectful manner.
Assists in maintaining a safe, neat, and clean environment. Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents.
Knowledge and Skills:
Has knowledge of Maricopa County food regulations and sanitation requirements.
Obtains a Maricopa County food handler’s card within 30 days of employment. We will assist you.
Is organized, able to multi-task, think creatively and adapt to different situations.
Education and Experience:
High school diploma or GED equivalent, or currently attending high school.
Preferably has experience working in a casual or formal dining environment.
Communication Skills:
Has a clear speaking voice, and is fluent in English. Being bilingual would be a plus.
Has ability to speak, work, and interface with all levels of co-workers, residents, guests, and employees.
Has ability to write routine reports and correspondence.
Demonstrates excellent customer service etiquette.
Physical Requirements:
Is dressed neatly and is well groomed in company approved uniform with I.D. badge visible at all times.
Has manual dexterity to perform any of the job functions.
Can stand, walk, sit, reach, and bend. Is able to maneuver around kitchen, office, and storage areas. Can operate a fire extinguisher, manipulate kitchen equipment.
Is able to assist in the evacuation of residents.
Is able to lift 25 pounds.
Can tolerate exposure to cleaning chemicals, heat, steam, and odors.
Is able to hear normal to raised voices and see 50 feet; prosthetics can be used for correction.
Is free of contagious diseases that may be transmitted through food.
Royal Oaks Awards:
- 2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America
-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks
-2015 Best of NAIOP - Commercial Real Estate Association - Medical Office Program of the Year
- 2016-2020 American Heart Association Workplace Health Achievement Award
- 2019 Great Place to Work
- 2019 Leading Age Innovation Award for the Smart Home
- 2017 Midwestern University for "Community Outreach Motivating Excellence for Tomorrow"
- 2016 Benevilla Award for "Business Leadership"
-2015 Best of NAIOP - Commercial Real Estate Association - Medical Office Program of the Year
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