Home Care Scheduler Job at NCE Homecare

NCE Homecare Waterbury, CT 06704

We are currently seeking a dedicated candidate to join our Scheduling Team

Are you a dedicated and passionate to helping people?

Are you ready for a rewarding job?

Do you have homecare scheduling experience? If so we would love to talk with you!

Will Require to be on-call via phone every third weekend.

Must be Fluent in English AND Spanish!

The main responsibilities of the Scheduling Coordinator are:

  • Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients.
  • Educating/Orienting and explaining individual care plans to new or assigned staff.
  • Clearly communicate with clients, care managers, and family regarding services and all new schedules and schedule changes.
  • Respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise.
  • Track and record all instances of assignment refusals, callouts, late arrivals, early departures, etc.
  • Proactively identify gaps in caregiver locations, skills, and availability and communicate with the recruiting manager to recruit to fill gaps.
  • Documentation in scheduling system daily.
  • Audit timecards on a regular basis to ensure hours match scheduled hours.
  • Being able to complete tasks accurately and efficiently in a fast paced work environment.
  • Ability to take direction and work under strict deadlines.
  • Strong computer and organizational skills.
  • Accept on-call duty during nights and weekends

Qualifications:

  • Must be fluent in English and Spanish
  • Minimum of 2 years in a staffing position. Experience in Home Care scheduling is a Plus
  • Prefer proficiency in scheduling software (Sandata)
  • Demonstrated excellence in customer service
  • A strong communicator that can handle a dynamic environment and enjoys working with other people.
  • Maintain professionalism and patience with a fast-paced environment
  • Ability to read, write and effectively communicate in English
  • Proficient in Microsoft computer products including Word, Excel and Outlook

Job Types: Full-time, Part-time

Salary: From $19.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call

Experience:

  • Scheduling: 2 years (Required)
  • Sandata: 1 year (Preferred)

Language:

  • English (Required)
  • Spanish (Required)

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

  • Health insurance
  • Paid time off

Medical specialties:

  • Home Health

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Rotating weekends

Experience:

  • Scheduling: 2 years (Required)
  • Sandata: 1 year (Preferred)

Language:

  • English (Required)
  • Spanish (Required)

Work Location: One location




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